Solution Analyst (Data & Reporting)

Hull City Council; United Kingdom; On-site; GBP 41,000 - 44,000; Full time

Benefits offered by this job

Competitive salary

LGPS pension

23 days annual leave

8 public holidays + 3 days off

Career development

Job summary

Hull City Council is advertising a Full Time Fixed Term position, two vacancies, for 12 months in the Digital Transformation team. The role focuses on delivering business change across technology projects, ensuring changes are adopted and provide value for staff and services.

You will lead business change activities, coordinate with solution architects and project managers, develop training and adoption plans, and communicate progress to stakeholders while maintaining continuity of operations.

Qualifications

• Experience leading business change activities
• Ability to plan training and adoption post-implementation
• Strong collaboration with digital transformation teams

Responsibilities

• Lead business change activities for digital solutions
• Coordinate with solution architects and project managers
• Develop and deliver training and adoption information ahead of go-live

Skills

Business change

Stakeholder engagement

UAT planning

Training & adoption

Project coordination

Tools

ICT standards

Job description

Job Details

Number of Vacancies: 2

Time Type: Full time

Worker Type: Fixed Term (Fixed Term)

Proposed Interview Date: Tuesday, December 8, 2026

Hours of Work: 37

Hiring Manager: Andrew Bate

Contact Number: 01482 615405

Job Description Summary

This is a Full Time Fixed Term Position x 2 These posts are fixed term for 12 months due to the Workday Programme.

Role and Purpose

Provide subject matter expertise on business change throughout the different stages of technology projects, including discovery, delivery, and evaluation. The main goal is to ensure that any changes and new solutions are implemented and adopted effectively for our staff, customers, and services. Work with other subject matter experts, as directed by the team manager. Will lead on business change activities, ensuring that solutions provide high quality standards, are relevant, fit for purpose, and functions that support business need, improving service delivery through efficiency and improved experiences. Working with the digital transformation team and business areas the role includes assessing the feasibility of creating and selecting solutions whilst maintaining business continuity and minimising disruption to services. The post holder together with the Communications, Adoption and Training lead will be responsible for planning and delivering relevant information for training and adoption activities resulting from business changes, ensuring effective communication and a smooth transition for any digital solution into the business.

Principal Accountabilities

• Customer Focus – Ensures services strategies and ICT plans are understood and translated into the plans projects which are fed into the digital transformation pipeline of activity where necessary. Influences customers to comply with ICT standards, policies, and procedures to maximise the value of ICT assets and encourages use of particular tools and techniques where appropriate.Working with the digital transformation team and business areas the role includes assessing the options and feasibility of digital solutions whilst maintaining business continuity and minimising disruption to services.Additionally, will work to ensure that the applications and infrastructure meet high quality standards and are relevant, fit for purpose, and support business needs, improving service delivery and enhancing user experiences.
• Performance Management - Assists the digital transformation team and 3rd parties with discovery and assessment of in-scope services to create a catalogue of innovations and associated solutions that clearly indicates the assessment for digital transformation, including the strategies of Application, Automation, Data and AI. Participates in?assessment?interviews and discussions to determine suitability and impact of transforming business requirements to digital solutions and formulate detailed transformation plans. Take responsibility?for solution troubleshooting on behalf of the business areas to ensure a smooth transition to the new digital environment.Utilise fully the key data sources that enable the business to measure delivery of services including identifying any issues in terms of reporting requirements, access to or quality of information, and working with stakeholders to improve the quality and accuracy of measures and reduce waste.
• Statutory Obligations – Ensures Services can meet their statutory obligations through effective use of ICT.
• Through working with ICT, Business areas and 3rd parties, provide?all information regarding?business system?architecture, connectivity, usage, interaction and integration with other systems,?and other architecture-related information.? Serve as?a?primary business or functional point of contact for 3rd parties for business process requirements and related decisions.? Provide information about systems and business processes when required and participate in design and planning workshops.
• Working with solution architects, project managers, 3rd parties and the business areas, develops plans and UAT documentation, co-ordinates and oversees the complete end-user testing activities. Identifying and communicating any issues.
• Represent?business system?owners and acts as the interface between the digital solutions and the business/service areas. Identifies and manages line of business leads and continuously drives engagement.?
• Under the direction of the solution architects and project managers, drives?the?business system?prioritisation and co-ordinates and drives the pipeline of business activities.? Supports scheduling decisions and identifying?roadblocks.?
• Assist with?the?tracking of business issues and risks. Communicates progress on a required and regular basis.
• Under the supervision of the team leaders will lead, and drive business process change activities as necessary.

Compensation

Compensation Grades: GRADES 9

Pay Ranges: £41,177.00 - £44,253.00

Job Classifications: 2- Basic with BPSS - (Disclosure and Barring Service (DBS)), 3- Not Politically Restricted - Designated As Not Politically Sensitive (Politically Restricted Posts), Casual - (Travel Allowance Policy), No - (Childcare Disqualification Requirement), No - (Statutory Post)

Benefits of Working at Hull City Council

• A competitive salary
• An excellent pension through the Local Government Pension Scheme (LGPS)
• Initially 23 days annual leave depending on length of service
• You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period
• Career development and learning experiences from a range of training courses and learning methods
• Supportive and forward-thinking culture
• Great career development opportunities

Equal Opportunity Statement

We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong.

We adopt a 'name blind' approach to shortlisting.

Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made.

Equality monitoring information is not accessible by recruiting managers at any stage.

We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.

Commitments and Values

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Online searches, including social media, may be carried out as part of the recruitment process.

We are committed to 'our values' at the Council of People First, Respect, Learning, Ambition and Partnership.

Contact Information

https://www.hull.gov.uk/jobs/welcome-hull-city-council/introduction-working-hull-city-council