Assistant Community Manager

Career Choices Dewis Gyrfa Ltd; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A vibrant community-focused company in Manchester seeks an Assistant Community Manager to enhance resident experiences and support day-to-day building operations. You will oversee move-ins, organize community events, and lead staff to maintain a welcoming atmosphere. Ideal candidates will have operational experience, strong customer service skills, and proficiency in Microsoft Office. Join a supportive team that values your growth and wellbeing with benefits including a birthday day off, enhanced annual leave, and professional development opportunities.

Benefits

Birthday day off

Monthly paid wellbeing hour

Company pension scheme

Paid volunteering day

Enhanced sick pay

Employee assistance & counselling

Qualifications

• Experience in an operational role, preferably in residential property.
• Strong customer service, communication, and problem-solving skills.
• People management experience and ability to lead by example.

Responsibilities

• Oversee move-ins, move-outs, and evictions.
• Welcome new residents and organize events.
• Support the Community Manager in building operations.

Skills

Customer service

Communication

Problem-solving

People management

Proficiency in Microsoft Office

Tools

Property management systems

Job description

Role overview Hey there Ready to make a difference?

At urbanbubble, we believe cities should be vibrant, fun, and full of life.

We’re all about creating welcoming communities where people feel truly at home.

If you’re someone who loves making connections, providing top-tier service, and bringing positive energy to everything you do, we’d love for you to join us as a Assistant Community Manager As a Assistant Community Manager, you’ll be right at the heart of our residential community in Viadux, Manchester, supporting the Community Manager with day-to-day operations, resident engagement, and team leadership.

You’ll play a key role in creating a smooth, enjoyable experience for residents while helping the team run the building efficiently and safely.

Here’s what you’ll be doing:

Resident Support: Oversee move-ins, move-outs, and evictions, process maintenance requests, schedule inspections, and maintain accurate resident records.

You’ll help ensure residents feel cared for every step of the way.

Resident Engagement: Be the friendly face of our community Welcome new residents, organise events, encourage use of communal spaces, and respond to feedback and complaints to continuously improve the resident experience.

Building Operations: Support the Community Manager in the smooth running of the building, monitor PPM schedules, conduct site audits, and maintain amenities to a high standard.

Pool and Facilities Management: Assist the leisure team in maintaining pool operations, ensure compliance with safety regulations, coordinate contractors, and respond to resident concerns.

People Leadership Manage the on-site housekeeping and building services teams, oversee rotas, coach and develop staff, and promote a positive, high-performing workplace.

And So Much More: From supporting resident events to managing inspections, maintenance requests, and team rotas, you’ll help keep the building running effortlessly and ensure every resident feels cared for.

What we’re looking for

Experience in an operational role, preferably in residential property Strong customer service, communication, and problem-solving skills People management experience and ability to lead by example Proficiency in Microsoft Office and property management systems (training provided) Positive, proactive, and flexible attitude Calm under pressure, detail-oriented, and committed to excellence

And here’s what we offer; We're passionate about our people & making sure that you have everything you need for your health, wellbeing & personal growth.

After all, it's not just about what you do here

• it's about being part of a company that truly cares & supports you Here's a little glimpse into our bubble benefits; Birthday day off, monthly paid wellbeing hour & enhanced annual leave to make sure you get the rest you need Company pension scheme & medical cover for your long-term health & to help plan for the future Refer a friend scheme to earn that bit of extra money by bringing incredible talent on board Paid volunteering day & social events to give back to causes that truly matter & connect with your colleagues Enhanced sick pay & family leave to take care of yourself & your loved ones Life events for those big milestones like your child's first day at school or when you get the keys to your new home
• we believe that you deserve to celebrate special moments with your loved ones.

Family always comes first at ub Cycle to work scheme to help you get to work in a healthier, greener way Study support to help you grow & reach your goals Long service awards to celebrate every mile stone with us Employee assistance & counselling for those times when you need a little bit of extra support & the best part?

You'll be working with some truly incredible people who are passionate about what they do & are always ready to support you If you’re excited about making a real impact and being part of something special, we can’t wait to hear from you INDMED