Assistant Centre Manager: Customer Experience & Growth

Irwell Valley Homes; Greater London; Vor Ort; GBP 30.000 - 42.000; Vollzeit

Zusammenfassung

Irwell Valley Homes in London is seeking an Assistant Centre Manager to support the day-to-day running of our centres, developing commercial, operational and leadership skills while delivering excellent customer experiences and helping centre performance.

You’ll work closely with the Centre Manager, deputising when required, and focus on customer service, sales support and community engagement, including handling viewings and driving occupancy.

Qualifikationen

• Strong customer-facing experience with excellent relationship-building skills.
• Confident communication (verbal and written).
• Good IT skills and ability to learn new systems.
• Organised with the ability to manage multiple priorities.

Aufgaben

• Provide day-to-day support for centre operations and front-of-house activities.
• Deliver excellent customer service and handle queries or complaints promptly.

Kenntnisse

Customer-facing

Communication

IT literacy

Organised / multitasking

Jobbeschreibung

Irwell Valley Homes in London is seeking an Assistant Centre Manager to support the day-to-day running of our centres, developing commercial, operational and leadership skills while delivering excellent customer experiences and helping centre performance.

You’ll work closely with the Centre Manager, deputising when required, and focus on customer service, sales support and community engagement, including handling viewings and driving occupancy.