Assistant Centre Manager

Oxford Innovation; Chippenham; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Discounts on high street brands

EV leasing

Cycle to work scheme

Wellbeing resources

Wellbeing days

Job summary

Oxford Innovation Space in Chippenham is seeking an Assistant Centre Manager to help mobilise and run the new Business Cyber Centre. You will support the Centre Manager, step in as deputy, and play a key role in delivering a safe, efficient, and welcoming environment for entrepreneurs.

You’ll manage facilities, compliance, invoicing, and cost control while helping to promote available space, deliver high-quality customer service, and contribute to the centre’s ongoing growth and occupancy.

Qualifications

• Experience in operational delivery within a service-led or workspace environment.
• Strong communication skills and confidence in engaging with customers and stakeholders.
• Ability to manage compliance, facilities, and financial processes effectively.
• A collaborative approach and flexibility to adapt in a fast-paced environment.

Responsibilities

• Ensure the centre operates safely and efficiently, managing facilities, contractors, and compliance.
• Deliver outstanding customer service and help build a vibrant community of entrepreneurs.
• Support financial processes, including invoicing and cost control, and contribute to commercial success.
• Assist with marketing initiatives, events, and promoting available space to maximise occupancy.
• Maintain high standards across building presentation, health and safety, and operational procedures.

Skills

Operational delivery

Customer service

Budgeting & invoicing

Facilities management

Compliance management

Communication skills

Job description

At Oxford Innovation Space, we create and manage inspiring workspaces where ambitious businesses can thrive. With over 35 years of experience and a growing network of innovation centres across the UK and Ireland, we support more than 1,000 occupiers across multiple sectors.

Our centres are more than just buildings – they’re thriving communities of entrepreneurs, creators and changemakers. We’re excited to be managing the Business Cyber Centre in Chippenham under a new contract and are looking for an Assistant Centre Manager to support the mobilisation and day-to-day running of this new addition to the Oxford Innovation Space network.

What You’ll Be Doing

As Assistant Centre Manager, you’ll play a key role in the day-to-day running of the centre, supporting the Centre Manager and acting as deputy when needed. You’ll:

• Ensure the centre operates safely and efficiently, managing facilities, contractors, and compliance.
• Deliver outstanding customer service and help build a vibrant community of entrepreneurs.
• Support financial processes, including invoicing and cost control, and contribute to commercial success.
• Assist with marketing initiatives, events, and promoting available space to maximise occupancy.
• Maintain high standards across building presentation, health and safety, and operational procedures.

What You’ll Bring

We’re looking for someone who’s proactive, organised, and customer-focused. You’ll bring:

• Experience in operational delivery within a service-led or workspace environment.
• Strong communication skills and confidence in engaging with customers and stakeholders.
• Ability to manage compliance, facilities, and financial processes effectively.
• A collaborative approach and flexibility to adapt in a fast-paced environment.

Why You’ll Love Working Here

We offer more than just a job – we offer a place where you can grow, contribute, and be part of something meaningful. Here’s what you can expect:

Salary:

£30,162 per annum, plus flexible benefits package.

Time off:

25 days’ holiday + bank holidays.

Flexible benefits:

Options to swap salary for extra benefits, including additional holiday.

Wellbeing:

Wellbeing days, Employee Assistance Programme, and health resources.

Perks:

Discounts on high street brands, EV leasing, cycle to work scheme, and more.

Development:

Full induction, buddy system, and ongoing learning opportunities.

Culture:

A supportive, inclusive team that values your voice and ideas.

Purpose:

A chance to make a real difference in the lives of entrepreneurs and growing businesses.

We’re Committed to Inclusion

We’re building a workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds, experiences, and identities. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply – you might be just the person we’re looking for.

Got questions? Reach out - we’re happy to chat.

We reserve the right to close the vacancy once we’ve received sufficient applications, so apply early to avoid disappointment.