Assistant Centre Manager

Micheldever Group; Carlisle; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Regular bonus

Fully funded IMI courses

Staff discounts on servicing, tyres, &

MOTs

Retail vouchers

Job summary

Protyre Autocare is seeking an Assistant Centre Manager to assist in running the depot, supporting the workshop team and delivering high levels of customer service.

You will help the Centre Manager achieve targets, oversee stock, and ensure work complies with company policies. A hands-on, commercially minded approach is essential.

Qualifications

• Leadership experience or previous management roles.
• Workshop experience and hands-on mechanical skills.
• Technical or mechanical background with car systems knowledge.
• Ability to coach and mentor a small team.
• Understand health and safety requirements in a workshop environment.

Responsibilities

• Assist the Centre Manager in daily operations of the depot.
• Support the workshop team with mechanical tasks as needed.
• Help meet Centre targets and KPIs.
• Oversee stock value maintenance at the centre.
• Deliver excellent customer service at all times.
• Ensure all work aligns with company policies and procedures.

Skills

Leadership experience

Workshop experience

Technical/mechanical background

Team coaching/mentoring

Car technology knowledge

Health & Safety knowledge

Account management

Commercial awareness

UK driving licence

Job description

Protyre Autocare are looking for a hands-on, dynamic and commercially focusedAssistant Centre Managerto join our growing team. We are a fast-growing national automotive company offering superb training and development opportunities.

As theAssistant Centre Manageryou will be responsible for assisting with the delivery of company business objectives through effective management and co-ordination of the Centre, whilst ensuring a high level of customer service, centre standards and taking a leading role dealing with customers.

Essential:

Full Clean UK Driving Licence, held for at least 6 months (age restrictions may apply – points or offences may affect your application)

Workshop experience and Management Experience

Benefits:

• A chance to earn a regular bonus
• Career development: we offer a variety of fully funded IMI courses
• Staff discounts on servicing, tyres, and MOTs
• Retail vouchers, Finder’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program.Long Service Recognition,
• Enhance Maternity and Paternity,
• Cycle to Work,
• Charity Match.
• Employee of the month; a chance to win a £50 voucher.
• Centre of the month; a chance to win a race at your local go-karting track.

About the role:

• Assisting the Centre Manager in the operation and daily running of the depot
• Supporting the team in the workshop mechanically
• Playing a key part in the Centre targets including key performance indicators
• Overseeing the maintenance of stock values within the centre
• Offering and delivering excellent customer service
• Ensuring all work is carried out in line with Company Policies and Procedures

About you:

• Technical or Mechanical background / knowledge.
• The ability to support the technicians in the workshop if required
• Excellent interpersonal skills are essential as is the ability and desire to coach and mentor the team
• Previous experience leading a team
• A high level of understanding of car technology
• Working knowledge of relevant Health & Safety requirements
• Experience of account management
• Commercial awareness to maximize business opportunities
• Full UK Driving Licence

Why join Protyre Autocare?

Protyre Autocare is the UK’s fastest growing supplier and fitter of tyres and automotive services, fitting over 1 million tyres every year through our fast-fit centres. We offer a wide variety of careers from Administrative to Mechanical, Digital to Financial and many other exciting roles within the motor industry. Protyre Autocare is the retail branch of The Micheldever Group. Micheldever Tyre Services (MTS).