Assistant Centre Manager

Micheldever Group; Leighton Buzzard; Hybrid; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Regular bonus

IMI courses funded

Staff discounts on servicing, tyres, &

Job summary

Protyre Autocare is seeking an Assistant Centre Manager to help run the depot, support the workshop team and drive customer service excellence. You will work under the Centre Manager to meet business targets and uphold standards.

The role requires a hands-on technical background, leadership experience, and a proactive coaching approach, with a full UK driving licence and commitment to safety and compliance.

Qualifications

• Mechanical background or knowledge in automotive workshop environments.
• Experience leading a small or medium workshop team.
• Strong interpersonal and coaching abilities.
• Full UK driving licence.
• Experience supporting technicians in a workshop.
• Awareness of health & safety requirements.
• Experience with account management and commercial opportunities.

Responsibilities

• Assist the Centre Manager in daily operations and running of the depot.
• Support workshop activities and technicians to meet targets.
• Contribute to stock maintenance and KPI achievement.
• Deliver excellent customer service and uphold company policies.

Skills

Mechanical knowledge

Team leadership

Interpersonal skills

Driving licence

Workshop support

Coaching/mentoring

Health & Safety

Account management

Commercial awareness

Car technology understanding

Job description

Protyre Autocare are looking for a hands-on, dynamic and commercially focusedAssistant Centre Managerto join our growing team. We are a fast-growing national automotive company offering superb training and development opportunities.

As theAssistant Centre Manageryou will be responsible for assisting with the delivery of company business objectives through effective management and co-ordination of the Centre, whilst ensuring a high level of customer service, centre standards and taking a leading role dealing with customers.

Essential:

• Full Clean UK Driving Licence, held for at least 6 months (age restrictions may apply – points or offences may affect your application)
• Workshop experience and Management Experience

Benefits:

• A chance to earn a regular bonus.
• Career development: we offer a variety of fully funded IMI courses.
• Staff discounts on servicing, tyres, and MOTs.
• Retail vouchers, Finder’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program.Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match.
• Employee of the month; a chance to win a £50 voucher.
• Centre of the month; a chance to win a race at your local go-karting track.

About the role:

• Assisting the Centre Manager in the operation and daily running of the depot
• Supporting the team in the workshop mechanically
• Playing a key part in the Centre targets including key performance indicators
• Overseeing the maintenance of stock values within the centre
• Offering and delivering excellent customer service
• Ensuring all work is carried out in line with Company Policies and Procedures

About you:

• Technical or Mechanical background / knowledge.
• The ability to support the technicians in the workshop if required
• Excellent interpersonal skills are essential as is the ability and desire to coach and mentor the team
• Previous experience leading a team
• A high level of understanding of car technology
• Working knowledge of relevant Health & Safety requirements
• Experience of account management
• Commercial awareness to maximize business opportunities
• Full UK Driving Licence

Why join Protyre Autocare?

Protyre Autocare is the UK’s fastest growing supplier and fitter of tyres and automotive services, fitting over 1 million tyres every year through our fast-fit centres. We offer a wide variety of careers from Administrative to Mechanical, Digital to Financial and many other exciting roles within the motor industry. Protyre Autocare is the retail branch of The Micheldever Group. Micheldever Tyre Services (MTS).