Assistant Cafe Manager — Lead Service & Kitchen

Chartwells Independent; United Kingdom; Remote; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Contributory pension

Career Pathways

Digital GP access

Exclusive travel discounts

Tesco/Sainsbury discount

Cinema discounts

Cash rewards

Wellness and mindfulness classes

Discounts for friends & family

Job summary

Compass Group UK&I, operating Costa-branded venues on a major High Street site in Harlow, is seeking an experienced Assistant Cafe Manager to oversee cafe operations. The role is full-time (40 hours per week) and focuses on delivering exceptional food experiences and world-class service.

As Assistant Cafe Manager, you will ensure smooth kitchen and service counter operations, mentor staff, manage inventories and budgets, and maintain a positive brand image.

Qualifications

• Previous experience in a similar role is essential.
• Strong focus on delivering exceptional customer service.
• Proven ability to lead and develop teams.

Responsibilities

• Liaise between team and manager to exceed expectations.
• Motivate the team and ensure tasks are completed.
• Assist with inventories, budgets, and action plans.
• Manage tills and process payments accurately.
• Support and train teams, lead by example.
• Assist with paperwork as required.

Skills

Customer service

Team leadership

Inventory management

Budget monitoring

Cash handling

Staff training

Job description

Compass Group UK&I, operating Costa-branded venues on a major High Street site in Harlow, is seeking an experienced Assistant Cafe Manager to oversee cafe operations. The role is full-time (40 hours per week) and focuses on delivering exceptional food experiences and world-class service.

As Assistant Cafe Manager, you will ensure smooth kitchen and service counter operations, mentor staff, manage inventories and budgets, and maintain a positive brand image.