Assistant Cafe Manager: Lead Teams, Deliver Top Service

Chartwells Independent; Gloucester; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Contributory pension scheme

Grow your career with Career Pathways/

MyLearning programmes

Digital GP and wider healthcare

Exclusive travel discounts

Discounts on groceries

Cinema discounts

Cash rewards

Wellness and mindfulness classes

Discounts for friends and family

Job summary

Costa Coffee is recruiting an experienced Assistant Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 40 hours per week.

As an Assistant Cafe Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences.

Qualifications

• Experience delivering high standards of customer service.
• Proven ability to lead and develop teams.
• Experience assisting with budgets and inventory management.
• Strong communication and organisation skills.

Responsibilities

• Liaising between the team and manager to ensure we continually exceed expectations
• Motivating the team to keep everyone on task
• Assisting the manager with managing inventories, monitoring budgets and implementing action plans
• Managing the tills and processing payments
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role
• Assisting with paperwork when required
• Representing Compass Group UK&I and maintaining a positive brand image

Skills

Customer service

Team leadership

Budget monitoring

Communication

Job description

Costa Coffee is recruiting an experienced Assistant Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 40 hours per week.

As an Assistant Cafe Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences.