Cafe Assistant Manager — Lead Service & Food Experience

Compass Group UK; Harlow; On-site; GBP 27,000 - 35,000; Full time

Benefits offered by this job

Contributory pension

Career development

Digital GP & wider healthcare

Travel discounts

Food discounts

Cinema discounts

Cash rewards

Wellness & fitness programs

Friend & family discounts

Job summary

Compass Group UK&I is seeking an experienced Assistant Cafe Manager to oversee all catering and service operations for a major High Street brand on a full-time basis, contracted to 40 hours per week. You will ensure kitchens and service counters run smoothly, delivering exceptional food experiences and world-class customer service while supporting and developing your team.

The role involves shift patterns of 5 out of 7 days, managing inventories and budgets, and representing the brand with a

Qualifications

• Previous experience in a similar role.
• Experience managing teams.
• Excellent communication and organisational skills.

Responsibilities

• Liaise between the team and manager to ensure expectations are exceeded.
• Motivate the team to stay on task and deliver great service.
• Assist with inventories, budgets and action plans.
• Manage tills and process payments.
• Train and lead teams, modelling best practice.
• Assist with paperwork as required.
• Represent Compass Group UK&I and maintain a positive brand image.

Skills

Customer service

Team management

Communication

Organisational skills

Ambitious

Job description

Compass Group UK&I is seeking an experienced Assistant Cafe Manager to oversee all catering and service operations for a major High Street brand on a full-time basis, contracted to 40 hours per week. You will ensure kitchens and service counters run smoothly, delivering exceptional food experiences and world-class customer service while supporting and developing your team.

The role involves shift patterns of 5 out of 7 days, managing inventories and budgets, and representing the brand with a