Assistant Building Manager

Randstad NV; Bath; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Generous pension scheme

Annual holidays plus bank holidays

Training and progression opportunities

Job summary

Randstad CPE is seeking an Assistant Building Manager to join the onsite team in Bath. You will be the face of the building, delivering excellent customer service and overseeing front-of-house operations.

This full-time, permanent role focuses on fostering a welcoming community, supervising rotas, maintaining cleaning standards, and supporting occupancy targets through property tours and resident engagement. A competitive pension, holidays, and progression opportunities are offered.

Qualifications

• Experience supervising customer-facing teams in hospitality, retail, or residential property.
• Strong leadership and problem-solving skills.
• Organised with ability to use CRM or operations systems.

Responsibilities

• Serve as primary contact for resident enquiries, complaints, and activities.
• Supervise community hub and reception operations for seamless service.
• Coordinate daily rotas for customer service and housekeeping staff.
• Oversee cleaning standards, site walk-throughs, and contractor visits.
• Support occupancy targets by hosting property tours and leads.

Skills

Customer-facing supervision

Leadership

Organisational skills

CRM experience

Tools

CRM software

Job description

Are you looking for your next step in property operations?

We are recruiting on behalf of a national client for a Assistant Building Manager to join their onsite team. You will serve as the face of the building, ensuring exceptional customer service, managing front-of-house operations, and driving a welcoming community culture for all residents.

The Package:

• Competitive salary of up to £34,500 per annum
• Full-time and permanent, 37.5 hours per week
• Generous company pension scheme
• Annual holidays plus bank holidays
• Training and progression opportunities

Key Responsibilities:

• Serve as the primary point of contact for resident enquiries, complaints, and community activities.
• Supervise community hub and reception operations to ensure seamless daily service.
• Guide and coordinate daily rotas for customer service and housekeeping staff.
• Oversee cleaning standards, perform site walk-throughs, and coordinate contractor visits.
• Support occupancy targets by hosting property tours and assisting with prospective resident leads.

What We Are Looking For:

• Background in customer-facing supervision across hotels, co-working spaces, retail, gyms, or residential property.
• Warm, approachable leadership style with strong problem-solving skills.
• Good organisational skills and comfort using basic CRM or operational systems.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

key responsibilities

• Serve as the primary point of contact for resident enquiries, complaints, and community activities
• Supervise community hub and reception operations to ensure seamless daily service
• Guide and coordinate daily rotas for customer service and housekeeping staff
• Oversee cleaning standards, perform site walk-throughs, and coordinate contractor visits
• upport occupancy targets by hosting property tours and assisting with prospective resident leads.

skills

ability to follow job and safetry instructions