Assistant Branch Manager: Drive Sales & Customer Excellence

GSF Car Parts Limited; Metropolitan Borough of Solihull; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Performance bonus

33 days annual leave

Free flu vaccine

Health & wellbeing tools

Pension expertise support

Life assurance scheme

Discounts from brands

Financial wellbeing products

Paid time off to volunteer

Training and career progression

Job summary

GSF Car Parts is seeking an Assistant Branch Manager to help lead the sales advisory team and support the Branch Manager with daily duties. You will drive branch sales, nurture customer relationships, and ensure monthly targets are met.

Ideal candidates will excel in a fast-paced, target-driven environment, demonstrate strong leadership, and deliver outstanding customer service. Experience with P&L and familiarity with automotive parts is a plus.

Qualifications

• The ideal candidate has experience in a strong, sales-focused environment.
• They deliver excellent customer service and meet targets.
• Ability to manage and motivate a diverse team is essential.
• Strong interpersonal and leadership skills are required.

Responsibilities

• Lead daily sales, margin and profit performance to hit budgets.
• Measure and manage Sales Advisors against KPIs.
• Communicate with the team via briefs and performance updates.
• Provide constructive feedback and recognise excellence.
• Drive customer service standards and resolve issues.
• Lead by example and maintain professional appearance.
• Collaborate with Branch Manager on day-to-day operations.
• Support P&L management and commercial decisions.

Skills

Team leadership

Performance driven

High standards

Customer service

Lead by example

Interpersonal skills

P&L experience

MAM/Allicat knowledge

Automotive knowledge

Tools

MAM

Allicat

Job description

GSF Car Parts is seeking an Assistant Branch Manager to help lead the sales advisory team and support the Branch Manager with daily duties. You will drive branch sales, nurture customer relationships, and ensure monthly targets are met.

Ideal candidates will excel in a fast-paced, target-driven environment, demonstrate strong leadership, and deliver outstanding customer service. Experience with P&L and familiarity with automotive parts is a plus.