Assistant Branch Manager - Customer Growth & Service

STARK Group; Minehead; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Discretionary bonus

Holiday buying

Gym membership discount

Cycle2Work

Benenden Healthcare

Online GP

Employee discounts

Retirement savings

Life assurance

Parental leave

Job summary

Jewson, a leading building materials distributor in Northern Europe, is looking for an Assistant Branch Manager in the Minehead area to lead the team and deliver first-class customer service. You will be involved in stock management, order processing, and developing relationships to drive sales growth.

The role offers a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Qualifications

• Proven background in Sales with a strong track record of exceeding sales targets.
• Strong communication to provide great customer service.
• A passion for customer service.
• An ability to build, develop and maintain relationships.
• Industry experience / knowledge of building materials would be advantageous.

Responsibilities

• Act as first line support to the Branch Manager to lead and support the team to deliver success.
• Get to know our product lines and services in order to make the most of all customer interactions.
• Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
• Get to know the local market to support plans for sales growth.
• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
• Maintain stock levels, carrying out regular stock counts.
• Lead your team to make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.

Skills

Sales targets

Customer service

Relationship building

Communication

Building materials knowledge

Job description

Jewson, a leading building materials distributor in Northern Europe, is looking for an Assistant Branch Manager in the Minehead area to lead the team and deliver first-class customer service. You will be involved in stock management, order processing, and developing relationships to drive sales growth.

The role offers a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).