Assistant Branch Manager - Customer Growth & Team Leader

STARK Building Materials UK; Barnstaple; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Discretionary bonus

Staff discounts

Cycle2Work

Benenden Healthcare

Life assurance

Enhanced leave

Job summary

Jewson in Barnstaple is seeking an Assistant Branch Manager who is passionate about great service and building strong customer relationships. You will support the Branch Manager, lead the team, manage stock, handle orders, and promote health and safety in daily operations.

The role offers a discretionary bonus, staff discounts, life assurance and generous holiday entitlement. Hours are Monday to Friday with occasional Saturday mornings; location details at Seven Brethren Bank, Industrial Estate,

Qualifications

• Proven background in Sales with a strong track record of exceeding sales targets.
• Strong communication to be able to provide great customer service.
• A passion for customer service.
• An ability to build, develop and maintain relationships.
• Industry experience / knowledge of building materials would be advantageous.

Responsibilities

• Act as first line support to the Branch Manager to lead and support the team to deliver success.
• Get to know our product lines and services in order to make the most of all customer interactions.
• Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
• Get to know the local market to support plans for sales growth.
• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
• Maintain stock levels, carrying out regular stock counts.
• Lead your team to make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.

Skills

Sales experience

Customer service

Communication skills

Relationship building

Leadership

Tools

In-house systems

Job description

Jewson in Barnstaple is seeking an Assistant Branch Manager who is passionate about great service and building strong customer relationships. You will support the Branch Manager, lead the team, manage stock, handle orders, and promote health and safety in daily operations.

The role offers a discretionary bonus, staff discounts, life assurance and generous holiday entitlement. Hours are Monday to Friday with occasional Saturday mornings; location details at Seven Brethren Bank, Industrial Estate,