Assistant Branch Manager — Lead Sales & Customer Experience

STARK Building Materials UK; Weston-super-Mare; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Discretionary bonus

Staff discount

Life assurance

34 days holiday

Job summary

Jewson is a leading building materials distributor in Northern Europe. We are recruiting an Assistant Branch Manager in Weston-super-Mare to lead a team, deliver exceptional customer service, and drive sales growth.

The role offers a supportive environment, a competitive salary, staff discounts, life assurance, and generous holiday entitlement. The successful candidate will act as first line support to the Branch Manager, develop relationships with customers, manage stock and safety, and use

Qualifications

• Proven background in Sales with a strong track record of exceeding sales targets.
• Strong communication to deliver great customer service.
• A passion for customer service and helping customers.
• Ability to build, develop and maintain relationships.
• Industry experience/knowledge of building materials would be advantageous.

Responsibilities

• Act as first line support to the Branch Manager to lead and support the team to deliver success.
• Get to know our product lines and services to maximise customer interactions.
• Develop great relationships with new and existing customers (face to face and over the phone), understanding their needs and providing proactive advice and solutions.
• Understand the local market to support plans for sales growth.
• Use in-house systems to process orders, organise delivery times, and keep customers updated.
• Maintain stock levels, carrying out regular stock counts.
• Lead the team to prioritise Health & Safety and demonstrate safe practices at work.

Skills

Sales track record

Customer service

Communication

Relationship building

Building materials knowledge

Job description

Jewson is a leading building materials distributor in Northern Europe. We are recruiting an Assistant Branch Manager in Weston-super-Mare to lead a team, deliver exceptional customer service, and drive sales growth.

The role offers a supportive environment, a competitive salary, staff discounts, life assurance, and generous holiday entitlement. The successful candidate will act as first line support to the Branch Manager, develop relationships with customers, manage stock and safety, and use