Assistant Branch Manager

STARK Building Materials UK Ltd; Weston-super-Mare; Vor Ort; GBP 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Discretionary bonus

Staff discount

Life assurance

34 days holiday (incl. BH)

Zusammenfassung

Jewson in Weston-super-Mare is seeking an Assistant Branch Manager who thrives on delivering excellent customer service and leading a small team. You will build relationships with customers, manage stock and orders using our in-house systems, and support sales growth in the local market.

The role offers a discretionary bonus, staff discounts, life assurance and 34 days holiday. Join a busy branch environment where you will coach colleagues, drive service standards and ensure safe working

Qualifikationen

• Proven background in sales with a track record of exceeding targets.
• Strong customer service focus and communication skills.
• Ability to build and maintain relationships with customers.

Aufgaben

• Act as first line support to the Branch Manager to lead and support the team to deliver success.
• Get to know our product lines and services to maximise customer interactions.
• Develop relationships with new and existing customers face to face and over the phone.
• Understand the local market to support plans for sales growth.
• Use in-house systems to process orders, organise delivery times, and update customers.
• Maintain stock levels with regular stock counts.
• Lead the team to prioritise Health & Safety at work.

Kenntnisse

Sales targets

Customer service

Communication

Relationship building

Building materials knowledge

Tools

In-house systems

Jobbeschreibung

Do you have a passion for working with people? Are you based in the Weston Super Mare area?

Jewson is a leading building materials distributor in Northern Europe, is on the hunt for an Assistant Branch Manager who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Hours: 07:00-16:30 / 7:30-7:00 Monday to Friday and every other Saturday morning 08:00-12:00.

Location: Jewson, Weston Super Mare, BS23 3YF

Key Responsibilities

• Act as first line support to the Branch Manager to lead and support the team to deliver success.
• Get to know our product lines and services in order to make the most of all customer interactions.
• Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible.
• Get to know the local market to support plans for sales growth.
• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey.
• Maintain stock levels, carrying out regular stock counts.
• Lead your team to make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.

Required Skills and Experience

• Proven background in Sales with a strong track record of exceeding sales targets.
• Strong communication to be able to provide great customer service.
• A passion for customer service.
• An ability to build, develop and maintain relationships.
• Industry experience / knowledge of building materials would be advantageous.

What’s in it for you:

• Discretionary bonus.
• A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
• Generous employee discounts.
• Access to discounts with hundreds of your favourite high street and online retailers.
• Retirement savings plan.
• Life assurance.
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.

Why STARK?

At Jewson we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.