Assistant Branch Manager (Assistant Insite Manager)

Rubix UKII; Altofts; On-site; GBP 26,000 - 36,000; Full time

Job summary

Rubix UKII is seeking an Assistant Insite Manager to join our team on a well established customer site. The role focuses on driving new business growth, delivering exceptional customer service, and supporting inventory and supplier coordination.

Ideal candidates have experience in manufacturing or engineering in a commercial or operational role; industrial B2B sales or procurement background is welcome. Training will be provided where needed.

Qualifications

• Experience in manufacturing or engineering in an operational or commercial role.
• Background in industrial B2B sales or procurement in heavy industry.
• Familiarity with customer service principles and processes.

Responsibilities

• Manage sales enquiries and orders and inputting onto the system.
• Deputise for the Insite Manager in their absence.
• Maintenance of customer information within Rubix and Customer systems.
• Managing work orders from engineering.
• Dealing with stock availability, pricing, back orders, and delivery queries.
• Preparation and follow up of relevant quotes.
• Building and developing relationships with customers to maximise orders and loyalty.
• Communicating with suppliers regarding stock, prices and delivery issues.
• General inventory management duties and stores responsibilities.
• Prepare customer reports for customer meetings.

Skills

Microsoft Office

ERP systems

SAP experience

Industrial stores

Driving license

Industrial sales

Customer service

Communication skills

Team player

Work under pressure

Deadlines

Self-motivation

Tools

SAP

Job description

The Role

We’re looking for a dynamic Assistant Branch Manager, known internally as an Assistant Insite Manager, to join our team on a well established customer site.

The Role

We’re looking for a dynamic Assistant Branch Manager, known internally as an Assistant Insite Manager, to join our team on a well established customer site.

This is a varied role with plenty of room to make it your own. As well as delivering an exceptional standard of service to customers, you’ll be responsible for driving new business growth.

We support our customers to ensure they have all the parts, spares and tooling they need to operate as well as working hard to ensure we obtain the best deals with suppliers.

Commercially orientated, you will develop relationships with relevant stakeholders including engineering managers, procurement managers and facilities managers whilst also identifying and executing opportunities for revenue growth and margin improvement for Rubix.

In an ideal world it would be great for you to have knowledge of our products and services, but this isn’t essential. What is important is that you have experience working in a manufacturing or engineering environment in an operational or commercial role - a great opportunity for a salesperson with a background in industrial B2B selling or someone with procurement/buying experience in heavy industry.

Key Responsibilities

• Manage sales enquiries and orders and inputting onto the system
• Deputising for the Insite Manager in their absence
• Maintenance of customer information within Rubix and Customer systems
• Managing work orders from engineering
• Dealing with all related enquiries such as stock availability, pricing, back orders, and delivery queries.
• Preparation and follow up of relevant quotes
• Building and developing relationships with customers to ensure maximum order taking and continued loyalty
• Communicating with suppliers in respect of the stock availability, prices & delivery issues
• General inventory management duties & overall responsibility for the Stores
• Prepare customer reports for customer meetings

Key Skills / Qualifications

• Working knowledge of Microsoft Office packages
• Experience of working with different customer ERP systems preferred
• SAP experience is preferred but full training will be provided
• Sound understanding/appreciation of industrial stores operations is preferred but full training will be provided
• Driving license
• A proven track record of working in an industrial sales/customer driven environment
• Excellent communication skills with the ability to liaise both externally and internally
• A commitment to providing the highest level of customer service
• Ability to work on own initiative and also as a team member
• Works well under pressure
• Works and adheres to deadlines
• Enthusiastic, flexible & self motivated