Asset Services Assistant

Pinnacle Group; City of Westminster; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Flexible Working Arrangements

Pension scheme

Annual Leave

Private Medical Insurance

Cycle to Work Scheme

Employee Assistance Programme

Retail Discounts

Sick Pay Schemes

Personal Development Plans

Job summary

Pinnacle Group is seeking an Asset Services Assistant to support the maintenance and improvement of our property portfolio, coordinating planned and reactive works within the Homes Division across Affordable, Private Rented and Leasehold properties.

The ideal candidate is highly organised with excellent communication and IT skills, capable of managing multiple priorities, delivering great customer service, and supporting repairs and asset management activities.

Qualifications

• Prior experience in administration and coordination, ideally in the housing sector.
• Excellent IT skills with proficiency in MS Office.

Responsibilities

• Provide administrative support to Asset Managers, including scheduling, correspondence, and maintaining asset registers.
• Coordinate with contractors, suppliers, and site teams to ensure maintenance is completed on time.
• Assist with the delivery of planned compliance testing and remedial works.
• Update asset databases, analyse data to assist with long-term planning.
• Work with the Asset Management team to deliver an excellent customer service.
• Deliver results to tight deadlines and under pressure in a changing environment.

Skills

Verbal and written communication

Agile / multi-tasking

IT skills

Tools

MS Office

Job description

Pinnacle Group are looking for an Asset Services Assistant to support the effective maintenance and improvement of our property portfolio. As part of the Asset Services team you'll help deliver services that preserve and enhance the physical condition of our assets. This includes supporting planned and reactive maintenance, lifecycle planning and delivery, and the coordination of capital works. Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities. The ideal candidate will be a highly organised and adaptable administrator with excellent communication and IT skills, capable of managing multiple priorities while delivering outstanding customer service and supporting the efficient delivery of repairs and asset management activities.,

• Provide administrative support to Asset Managers, including scheduling, correspondence, and maintaining accurate, up-to-date asset registers.
• Coordinate with contractors, suppliers, and site teams to ensure planned and reactive maintenance is completed on time.
• Assist with the delivery of planned compliance testing and remedial works
• Update asset databases, analyse data to assist with long-term planning.
• Work with the rest of the Asset Management team to deliver an excellent customer service
  Prior experience in administration and coordination, ideally in the housing sector
• Excellent IT skills, proficient in MS Office
• Resilient and positive in a demanding and changing environment, with the capacity to deliver results to tight deadlines and under pressure.
• Agile and ability to multi-task, pivot and prioritise tasks
• Great verbal and written communication skill
  Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.
  In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:
• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans