Asset Processing Assistant

Pinnacle Group Limited; Greater London; Hybrid; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Flexible Working Arrangements

Pension Scheme

Annual Leave

Private Medical Insurance

Cycle to Work Scheme

Life Assurance

Employee Assistance Programme

Retail Discounts

Season Ticket Loans

Personal Development Plans

Job summary

Pinnacle Group Limited is seeking an Asset Processing Assistant to help manage data and documents, and coordinate service delivery to assets. This hybrid, full-time role focuses on data-driven decisions to improve business performance and customer experience.

The ideal candidate will be highly organised, detail-oriented, and proficient in IT, with strong numerical and communication skills, able to prioritise multiple tasks in a fast-paced environment.

Qualifications

• Resilient and adaptable in a changing environment.
• Experience in operational delivery with financial and commercial awareness.
• Strong verbal and written communication skills; highly numerate.
• Excellent IT skills and attention to detail.

Responsibilities

• Assist the delivery of Data Cleansing.
• Assist Data Entry of all updates to assets.
• Assist the delivery of Contract Document Management.
• Support the Management of SharePoint Spaces for the asset management team.
• Assist the management of insurance claims in relation to claims on assets under management.
• Maximise the use of data to drive business and operational decisions to continuously improve business performance and customer experience.

Skills

Resilience under pressure

Data management

Data entry

Contract document management

SharePoint

IT proficiency

Numeracy

Communication skills

Tools

SharePoint

Job description

Pinnacle Group are looking for an Asset Processing Assistant to support the delivery of data and document management, and arrangement of delivery of services to assets. In this role, you will maximise the use of data to drive business and operational decisions to continuously improve business performance and customer experience.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will be a highly organised and detail-oriented professional with strong administrative and data management skills, capable of working accurately in a fast-paced and evolving environment. They will be resilient, adaptable and able to manage multiple priorities effectively, while demonstrating excellent IT proficiency, strong numerical skills, and a keen eye for detail.

This is a full-time, hybrid role with the working hours of 8.30am-5pm, Monday-Friday.

Who We Are

Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.

We’re a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers.

Who We’re Looking For

We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.

Key Responsibilities

• Assist the delivery of Data Cleansing.
• Assist of Data Entry of all updates to assets.
• Assist the delivery of Contract Document Management.
• Support the Management of SharePoint Spaces for the asset management team.
• Assist the management of insurance claims in relation to claims on assets under management
• Maximise the use of data to drive business and operational decisions to continuously improve business performance and customer experience

Key Requirements

• Resilient and positive in a demanding and changing environment, with the capacity to deliver results to tight deadlines and under pressure.
• Adequate financial and commercial management experience in an operational delivery context.
• Agile and ability to multi-task, pivot and prioritise different priorities.
• Great verbal and written communication skills, and excellent account management skills
• Highly numerate and detail oriented, excellent IT skills.

Our Offer

We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day.

As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.

Benefits

In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket LoansSick Pay Schemes
• Personal Development Plans