Asset and Configuration Manager

Wiltshire Police; Devizes; Hybrid; GBP 44,000 - 54,000; Full time

Benefits offered by this job

Professional development and training

25 days annual leave plus bank hollid"

Hybrid working (3 days in the office)

Free On-Site Gym membership

Physical and mental well-being support

Job summary

Wiltshire Police is seeking an Asset & Configuration Manager to oversee DDaT assets, including hardware, software, SaaS platforms and configuration data. You will ensure secure, resilient and cost-effective services, while maintaining CMDB accuracy and governance across multiple teams.

The role requires IT asset management expertise, strong data-driven decision making, and the ability to collaborate with suppliers and internal stakeholders to realise value from technology investments.

Qualifications

• Experience managing technology assets, software licensing, SaaS services or configuration management.
• Strong understanding of IT Asset Management, configuration management, governance and lifecycle management principles.
• Experience using asset, financial and operational data to support decision-making, risk management and continual improvement.
• Ability to build trusted relationships with technical teams, suppliers and business stakeholders to deliver positive outcomes.
• Strong analytical skills, with the ability to translate complex information into meaningful insight and recommendations.
• A proactive approach to optimisation, compliance, service improvement and value realisation.
• A commitment to delivering secure, resilient and user-focused services through effective governance and control.

Responsibilities

• Lead the end-to-end management of all DDaT assets, including hardware, software, SaaS platforms, licences and subscriptions throughout their lifecycle.
• Establish and maintain a trusted asset and configuration management capability, ensuring CMDB accuracy and effective asset-to-service relationships.
• Define and embed asset management standards, policies and controls aligned to organisational and industry best practice.
• Drive software licensing compliance, optimisation and audit readiness across suppliers, platforms and services.
• Lead asset financial governance, providing insight that supports cost transparency, value for money and informed investment decisions.
• Identify and manage asset-related risks, including obsolescence, security exposure, vendor dependency and service resilience.
• Deliver trusted management information and dashboards that provide visibility of asset health, compliance, cost and risk.
• Drive continual improvement and optimisation across the technology estate, reducing waste, technical debt and unnecessary cost while maximising value.

Education

ITIL 4 Foundation

Job description

Including a market supplement, the salary for this role is up to £49,118pa

DSE use (for a substantial part of work)

30/09/2026, 12:00

About us

At Wiltshire Police, we are dedicated to making our community a safer place for everyone. Our team is committed to upholding the highest standards of integrity, professionalism, and service. We believe in creating a supportive and inclusive environment where every member can thrive and make a meaningful impact. Whetheryou’rejust starting your career or looking to advance, Wiltshire Policeoffersa range of opportunities to grow and develop. Join us, and be part of a team that values courage, compassion, and dedication to public service. Help us to keep Wiltshire safe.

About our DDaT Services team

At Wiltshire Police,we'retransforming policing through Digital, Data and Technology. We recognise thatDDaTis no longer simply an enabler of policing; it is a strategic capability at the heart of how we protect communities, empower ourworkforceand deliver better public services. As we evolve from a traditional ICT function into a modern, user-centredDDaTorganisation,we'reembracing cloud technologies, automation, AI,dataand digital innovation to create smarter, moreconnectedand resilient services. Join us at the start of an ambitious transformation, where you'll have the opportunity to shape the future of digital policing, work with emerging technologies, influence meaningful change and build a rewarding career that makes a real difference to our organisation and the communities we serve.

About the role

As Asset & Configuration Manager, you will play a critical role in shaping the future of Digital, Data and Technology across Wiltshire Police. You will provide trusted oversight of all technology assets, including hardware, software, SaaSplatformsand configuration data, ensuring services are secure, resilient, cost-effective andaudit-ready. Working across Service Management, Commercial Management,Financeand Operationalteams, alongside Architecture, Security and Delivery functions, you will transform asset and configuration management into a strategic capability that enables informed decision‑making, reduces risk, optimises investment, delivers value for money and supports the delivery of innovative digital, data and technology services.

What you will be doing

• Lead the end-to-end management of all DDaT assets, including hardware, software, SaaS platforms, licences and subscriptions throughout their lifecycle.
• Establish and maintain a trusted asset and configuration management capability, ensuring CMDB accuracy and effective asset-to-service relationships.
• Define and embed asset management standards, policies and controls aligned to organisational and industry best practice.
• Drive software licensing compliance, optimisation and audit readiness across suppliers, platforms and services.
• Lead asset financial governance, providing insight that supports cost transparency, value for money and informed investment decisions.
• Identify and manage asset-related risks, including obsolescence, security exposure, vendor dependency and service resilience.
• Deliver trusted management information and dashboards that provide visibility of asset health, compliance, cost and risk.
• Drive continual improvement and optimisation across the technology estate, reducing waste, technical debt and unnecessary cost while maximising value.

About you and your experience

• Experience managing technology assets, software licensing, SaaS services or configuration management within a Digital, Data and Technology environment.
• A strong understanding of IT Asset Management, configuration management, governance and lifecycle management principles.
• Experience using asset, financial and operational data to support decision‑making, risk management and continual improvement.
• The ability to build trusted relationships with technical teams, suppliers and business stakeholders to deliver positive outcomes.
• Strong analytical skills, with the ability to translate complex information into meaningful insight and recommendations.
• A proactive approach to optimisation, compliance, service improvement and value realisation.
• A commitment to delivering secure, resilient and user‑focused services through effective governance and control.

Essential Qualifications and Professional Certifications

• ITIL 4 Foundation

What we offer

• Professional development and training
• 25 days annual leave plus bank holidays, rising to 30 days
• Hybrid working (3 days in the office)
• Free On‑Site Gym membership
• Physical and mental well‑being support

Please note, all roles will be subject to a vetting procedure, some roles due to the nature of their work, will require additional security clearance.

Depending on the number of applications received, we reserve the right to close this role early.

We are proud of being a truly inclusive organisation who provides fair and equal consideration to all of our applicants. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation, religions or beliefs and of neuro divergence.

If there are any adjustments we could make to the recruitment and selection process to support you, please let us know.