Senior Delivery Manager

Wiltshire Police; Devizes; Hybrid; GBP 38,000 - 64,000; Full time

Benefits offered by this job

Hybrid working (3 days in the office)

Free On-Site Gym membership

Well-being support

Job summary

Wiltshire Police, a public-sector police service in the United Kingdom, is seeking a Senior Delivery Manager to lead the delivery of complex digital, data and technology products and services. You will oversee multiple teams, manage risks, and champion Agile and hybrid delivery approaches to deliver value for officers, staff and the public.

You will work across the DDaT Services team, shaping modern delivery practices, ensuring governance, and driving transformation that supports safer

Qualifications

• Experience delivering complex, high-risk digital, data and technology programmes or services.
• Strong relationships with senior stakeholders in complex environments.
• ITIL 4 Foundation and Managing Professional certifications or equivalent delivery certifications.

Responsibilities

• Lead the delivery of complex, high-risk digital, data and technology products and services.
• Provide leadership across multiple delivery teams and programmes with clear priorities and direction.
• Act as senior escalation point for delivery risks, dependencies and issues, removing blockers.
• Establish delivery governance with transparency and assurance for senior leaders.
• Work with business users and other DDaT teams to align delivery plans to priorities.
• Champion Agile, Lean and hybrid delivery methods to achieve outcomes.
• Provide insight and reporting on delivery performance, costs, risks and benefits.
• Coach and develop delivery professionals to build high-performing teams.

Skills

Delivery leadership

Stakeholder management

Agile delivery

Team leadership

Cross-functional collaboration

Education

ITIL 4 Foundation

ITIL 4 Managing Professional

PRINCE2/MSP/AgilePM

Job description

Including a market supplement, the salary for this role is up to £63,687

DSE use (for a substantial part of work)

30/09/2026, 12:00

About us

At Wiltshire Police, we are dedicated to making our community a safer place for everyone. Our team is committed to upholding the highest standards of integrity, professionalism, and service. We believe in creating a supportive and inclusive environment where every member can thrive and make a meaningful impact. Whetheryou’rejust starting your career or looking to advance, Wiltshire Policeoffersa range of opportunities to grow and develop. Join us, and be part of a team that values courage, compassion, and dedication to public service. Help us to keep Wiltshire safe.

About our DDaT Services team

At Wiltshire Police,we'retransforming policing through Digital, Data and Technology. We recognise thatDDaTis no longer simply an enabler of policing; it is a strategic capability at the heart of how we protect communities, empower ourworkforceand deliver better public services. As we evolve from a traditional ICT function into a modern, user-centredDDaTorganisation,we'reembracing cloud technologies, automation, AI,dataand digital innovation to create smarter, moreconnectedand resilient services. Join us at the start of an ambitious transformation, where you'll have the opportunity to shape the future of digital policing, work with emerging technologies, influence meaningful change and build a rewarding career that makes a real difference to our organisation and the communities we serve.

About the role

As Senior Delivery Manager, you will lead the successful delivery of complex and high-profile digital, data and technology products and services that support modern policing. Working across multidisciplinary teams,suppliersand senior stakeholders, you will create the conditions for delivery success, ensuring outcomes are achieved safely, predictably and at pace. You will champion modern delivery practices, foster high-performingteamsand use insight, innovation and evidence-based decision making to remove barriers and accelerate value. This is an exciting opportunity to shape how digital transformation is delivered across Wiltshire Police and drive meaningful outcomes for officers,staffand the public.

What you will be doing

• Lead the delivery of complex, high-risk digital, data and technology products and services, ensuring outcomes are delivered safely, effectively and at pace.
• Provide leadership across multiple teams, programmes or delivery workstreams, ensuring clear priorities, direction and delivery focus.
• Act as the senior escalation point for delivery risks, dependencies and issues, removing blockers and enabling progress across organisational boundaries.
• Establish effective delivery governance, providing transparency, assurance and confidence to senior leaders and stakeholders.
• Work closely with Business Users, Service Owners and other DDaT teams to ensure delivery plans are realistic, achievable and aligned to strategic priorities.
• Champion Agile, Lean and hybrid delivery approaches, selecting the most effective methods to achieve successful outcomes.
• Provide clear insight and reporting on delivery performance, risks, costs, dependencies and benefits, enabling informed decision-making.
• Coach and develop delivery professionals, building organisational capability and fostering high-performing, collaborative teams.

About you and your experience

• Passionate about delivering meaningful user outcomes through digital, data and technology products and services.
• Experienced in leading the delivery of complex, high-risk programmes, products or services within a digital or technology environment.
• Skilled at building strong relationships and influencing senior stakeholders in complex environments.
• Comfortable working across multidisciplinary teams, balancing pace, risk, dependencies and competing priorities to achieve successful outcomes.
• Passionate about modern delivery practices, continuous improvement and creating high-performing teams.
• Hold ITIL 4 Foundation certification.
• Hold ITIL 4 Managing Professional certification.
• Hold a recognised delivery or programme management certification, such as PRINCE2, MSP or AgilePM, and a relevant degree or equivalent professional experience.

What we offer

• Professional development and training
• 25 days annual leave plus bank holidays, rising to 30 days
• Hybrid working (3 days in the office)
• Free On-Site Gym membership
• Physical and mental well-being support

Please note, all roles will be subject to a vetting procedure, some roles due to the nature of their work, will require additional security clearance.

Depending on the number of applications received, we reserve the right to close this role early.

We are proud of being a truly inclusive organisation who provides fair and equal consideration toall ofour applicants. We encourage and welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, sexual orientation,religionsor beliefs and of neuro divergence.

If there are any adjustments we could make to the recruitment and selection process to support you, please let us know.