Assessment & Reconnection Worker

St Mungo; Greater London; Sur place; GBP 26 000 - 34 000; Plein temps

Résumé du poste

St Mungo's in West London is seeking an Assessment and Reconnection Worker to help people at risk of rough sleeping and support their pathway to a stable home. You will join a busy team delivering person-centred support, turning assessments into practical action plans and working on a weekly 24/7 rota, including weekends and bank holidays.

We welcome applicants with empathy, resilience and strong communication, and provide training to develop knowledge of welfare, housing legislation, and

Qualifications

• Demonstrates ability to provide person-centred support to clients.
• Understands complex needs of people facing homelessness.
• Willingness to learn welfare benefit and housing guidance.

Responsabilités

• Be part of a busy team supporting people new to or at risk of rough sleeping.
• Provide personalised case management, turning assessments into action plans with client involvement.
• Build and maintain relationships to support clients through recovery.
• Develop knowledge of welfare benefit and housing legislation.
• Cover the weekly 24/7 rota, including weekends and bank holidays in mixed shifts.

Connaissances

Interpersonal skills

Active listening

Resilience

Adaptability

Description du poste

Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people who are homeless?

The St Mungo’s, Somewhere Safe to Stay, West London team, provide a rapid response service, intervening to ensure no one needs to sleep rough.

As an Assessment and Reconnection Worker, you will:

• Be part of abusy team environment working closely with people new to, or at risk of rough sleeping.
• Provide a personalised case management service to clients, turning assessment recommendations into practical action plans which fully involve the client.
• Build and maintain effective relationships to support clients throughout their recovery
• Develop a knowledge of relevant legislation such as welfare benefit and housing legislation.
• Work on the weekly 24/7 rota including weekends and bank holidays, in Mixed Shift roles (Including - early and late day shifts)

About you

We are always on the lookout for enthusiastic people to join us. If you have a genuine desire to support people to transform their lives then this could be the role for you, you don’t need to have direct experience to succeed in these roles.Why not give it a go by joining the team to support our clients on their recovery journey.

• If you have good interpersonal and listening skills, patience and resilience and the ability to adapt to new situations we will provide you with the rest through our training and development programs where you will develop the skills to provide high-quality person-centred support to clients.
• If you have a good understanding of the complex issues faced by homeless people, the ability to manage complex behaviours and work with people who are facing a difficult personal or emotional situation, we encourage you to apply!

Somewhere Safe to Stay, West London works with 7 West London borough’s local authorities and outreach teams. The team use their expert knowledge, learning and proven success to provide a rapid response, and intervention to ensure no one needs to sleep rough and to find our client’s there next long-term, stable home.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

Closing date*: 26th October 2026

Interview and assessments: 5th November 2026

*We may close the advert early should we receive a high volume of applications. Early application is advised.

Please note: This role is not eligible for visa sponsorship. Applicants must have existing and ongoing right to work in the UK for the duration of employment.

Successful candidates will be required to provide evidence of their right to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.