Assistant Support Worker

St Mungo; Greater London; Vor Ort; GBP 21.000 - 24.000; Vollzeit

Zusammenfassung

St Mungo’s in Southwark is seeking Assistant Support Workers (Duty Worker) to be the first point of contact at reception for clients and visitors, helping to create a welcoming and supportive environment within Grange Road's 29-bed high-complex-needs project. You will assist with day-to-day operations and basic advice to clients.

Role involves a rolling 37.5-hour week with early/late shifts; one weekend in three (both Saturday and Sunday are 12.5-hour shifts).

Qualifikationen

• Good communication skills, and some experience of dealing directly with the public and/or clients or customers in a busy service environment.
• Personal experience of homelessness and/or an understanding of; and empathy for the issues faced by people experiencing homelessness.
• A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills.
• Good organisational skills, with basic IT and admin skills.

Aufgaben

• Jointly running the project day to day with other members of the team.
• Working on reception to answer phones, oversee entry to the building, and provide basic advice and support to clients.
• Keeping communal areas and office space clean and tidy.
• Coordinating important Health and Safety checks and other administrative duties.
• Work alongside the team to provide a person-centred support to residents and clients.

Kenntnisse

Communication skills

Empathy

IT basics

Jobbeschreibung

Are you looking for an opportunity where your skills will make a difference in helping to end homelessness and rebuild lives?

Working hours: 37.5 per week

We have some exciting opportunities to join the team across Southwark as Assistant Support Workers (known internally as Duty Worker) where you can develop valuable skills and experience while playing a key role in providing support to St Mungo’s clients.

Where you will work: Grange Road is a 29 bed- high complex needs support project situated in Southwark, commissioned by the City of London.

About the role:

In the role of Duty Worker, you will be the first point of contact at reception for St Mungo’s clients and visitors and have the opportunity to create a welcoming and supportive environment within the project. Other responsibilities will include:

• Jointly running the project day to day with other members of the team.
• Working on reception to answer phones, oversee entry to the building, and provide basic advice and support to clients.
• Keeping communal areas and office space clean and tidy.
• Coordinating important Health and Safety checks and other administrative duties.
• Work alongside the team to provide a person-centred support to residents and clients.
• In this role your typical working hours will be a mix of early and late shifts 3 weeks rolling rota - 1 weekend worked every 3 weeks (both Saturday and Sunday are 12.5hrs shifts).

About you

This is a fantastic role for people looking to develop a career in the sector; a number of current Managers started their career as Duty Workers. If you can demonstrate the below, we encourage you to apply!

• Good communication skills, and some experience of dealing directly with the public and/or clients or customers in a busy service environment.
• Personal experience of homelessness and/or an understanding of; and empathy for the issues faced by people experiencing homelessness.
• A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills.
• Good organisational skills, with basic IT and admin skills.

Closing date*: 28th October 2026

Interview and assessments: 9thNovember 2026

*We may close the advert early should we receive a high volume of applications. Early application is advised.

Please note:This role is not eligible for visa sponsorship. Applicants must have existing and ongoing right to work in the UK for the duration of employment.

Successful candidates will be required to provide evidence of their right to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.