ASD Pathway Navigator: Patient Care & Access Champion

Lancashire Teaching Hospitals; Lancashire; On-site; GBP 23,000 - 30,000; Full time

Job summary

Lancashire Teaching Hospitals is recruiting an ASD Pathway Navigator within the Women and Children division to support patients undergoing autism assessments. The role involves coordinating care, signposting to local services, and liaising with health and social care providers to ensure a smooth pathway from referral to diagnosis or not.

You will identify and resolve barriers to care, communicate effectively, and may develop workshops to support patients on the ASD pathway, while maintaining

Qualifications

• English and Maths GCSE (Grade C/grade 4 or above).
• Experience working with children, young people, or adults with autism / neurodevelopmental conditions.
• Experience handling sensitive or confidential information.
• Desirable: Qualification in health or social care subject.

Responsibilities

• Develop and maintain effective working relationships with clinicians, managers and others within department and Trust wide service users.
• Be the point of contact for signposting enquires facilitating communication, responding to correspondence and resolving enquires.
• Coordinate access to relevant support channels to support parents/guardians during their childs assessment.
• Liaise with health professionals and services as appropriate.
• Liaise with parents/guardians and other consultants secretaries.
• Answer incoming calls using good communication skills, and appropriate tools and procedures, liaising as appropriate with the clinicians when appropriate.
• Provide basic telephone advice and sign-post to other sources of support.
• Take an active part in Team Meetings and audits as required.
• Coordinate patient questionnaires.
• Prioritise own workload.
• Assist in the Peer review process
• To work within safeguarding children policies and framework
• To operate within the trysts infection control policies and procedures
• To understand and work within governance frameworks

Skills

Communication skills

Audit & monitoring

Microsoft Office

Education

GCSE English & Maths

Health or social care qualification

Job description

Lancashire Teaching Hospitals is recruiting an ASD Pathway Navigator within the Women and Children division to support patients undergoing autism assessments. The role involves coordinating care, signposting to local services, and liaising with health and social care providers to ensure a smooth pathway from referral to diagnosis or not.

You will identify and resolve barriers to care, communicate effectively, and may develop workshops to support patients on the ASD pathway, while maintaining