ASB Team Leader: Complex Case Management & Partnerships

Carrington West; Greater London; Hybrid; GBP 19,096,000 - 24,077,000; Full time

Benefits offered by this job

Competitive day rate

Initial 3-month contract

Umbrella IR35 Inside

Job summary

Carrington West in London is seeking an ASB Team Leader to manage a team of ASB Complex Case Officers within a hybrid working model. The role focuses on delivering high-quality case management, enforcing actions where appropriate and fostering effective cross-agency collaboration with police, health services and communities.

The successful candidate will drive performance, provide leadership to senior officers and ensure robust case work, with responsibilities spanning investigations, evidence

Qualifications

• Proven experience leading or managing complex ASB, enforcement or community safety casework.
• Strong knowledge of ASB legislation, statutory duties, enforcement processes and best practice.
• Experience managing complex investigations and preparing cases for formal enforcement action.
• Experience working with multi-agency partnerships to achieve positive outcomes.
• Excellent communication, negotiation and problem-solving skills with range of stakeholders.
• Ability to manage and motivate a team, driving performance and maintaining high service standards.
• Experience representing an organisation in court or providing evidence as a witness is desirable.
• Full UK driving licence and access to a vehicle for site visits.

Responsibilities

• Lead and manage a team of ASB Complex Case Officers, ensuring effective delivery of complex ASB case management.
• Provide operational leadership, guidance and support to officers managing challenging and high-risk cases.
• Coordinate partnership working with agencies including police, probation, health services, fire services, community groups and other stakeholders.
• Support the delivery of effective problem-solving approaches to prevent and reduce anti-social behaviour.
• Oversee investigations, ensuring cases are managed appropriately, evidence is gathered and enforcement action is progressed where required.
• Provide advice and support on legal interventions, including actions under ASB legislation and associated housing legislation.
• Support court proceedings by assisting with case preparation, evidence gathering, statements and attendance as a witness when required.

Skills

Leadership

ASB legislation

Multi-agency work

Communication

Problem-solving

Team motivation

Court/witness experience

Driving licence

Job description

Carrington West in London is seeking an ASB Team Leader to manage a team of ASB Complex Case Officers within a hybrid working model. The role focuses on delivering high-quality case management, enforcing actions where appropriate and fostering effective cross-agency collaboration with police, health services and communities.

The successful candidate will drive performance, provide leadership to senior officers and ensure robust case work, with responsibilities spanning investigations, evidence