ASB Officer — Lead Complex Cases & Safer Communities

Park Avenue Recruitment; Essex; On-site; GBP 28,000 - 38,000; Full time

Job summary

Park Avenue Recruitment is partnering with a Housing Association in Essex to recruit an experienced ASB Officer. You will own a varied caseload of anti-social behaviour and tenancy enforcement cases, helping residents feel safe at home while delivering meaningful community outcomes.

You will manage complex investigations, work closely with residents and partner agencies, and make an immediate impact from day one. This role offers the opportunity to contribute to safer neighbourhoods.

Qualifications

• Experience as ASB Officer in housing association or local authority.
• Strong knowledge of housing legislation, ASB and tenancy enforcement.
• Experience handling complex/high-risk cases.
• Able to build relationships with residents and partner agencies.

Responsibilities

• Own a varied caseload of ASB and tenancy enforcement cases.
• Investigate ASB cases and deliver proportionate, effective resolutions.
• Work with residents and partner agencies to protect vulnerable residents.
• Take enforcement action where required to achieve positive outcomes.
• Improve residents' quality of life through proactive case management.

Skills

ASB Experience

Housing & Enforcement

Case Management

Stakeholder Relations

Job description

Park Avenue Recruitment is partnering with a Housing Association in Essex to recruit an experienced ASB Officer. You will own a varied caseload of anti-social behaviour and tenancy enforcement cases, helping residents feel safe at home while delivering meaningful community outcomes.

You will manage complex investigations, work closely with residents and partner agencies, and make an immediate impact from day one. This role offers the opportunity to contribute to safer neighbourhoods.