ASB Officer

Sandwell Metropolitan Borough Council; Oldbury; On-site; GBP 28,000 - 36,000; Full time

Job summary

Sandwell Council is extending and strengthening its borough-wide Anti-Social Behaviour (ASB) Service and recruiting an ASB Officer to join a dedicated team. You will manage ASB cases from first report through to resolution in a trauma-informed, victim-centred way, delivering early intervention and proportionate enforcement to reduce harm and improve community safety across the borough.

The role offers a fixed-term contract for 2 years, with a focus on robust enforcement where required and strong

Qualifications

• Experience in Anti-Social Behaviour, Community Safety, Housing or Neighbourhood Management.
• Experience managing a mixed caseload from report to resolution, including risk assessment, early intervention and proportionate enforcement.
• Working knowledge of ASB legislation and statutory guidance, including safeguarding responsibilities and the Anti-social Behaviour, Crime and Policing Act 2014.
• Ability to gather evidence, take statements and prepare clear, defensible case records, including legal documentation where required.
• Strong communication and decision making skills, with the ability to engage confidently with victims, subjects, partners and Elected Members.

Responsibilities

• Complete proportionate risk assessments and develop safety and reassurance plans.
• Manage cases end to end, from intake through to closure.
• Gather evidence, take statements and seek subject representations.
• Deliver early interventions, restorative approaches and tenancy remedies.
• Prepare legal bundles and attend court where required.
• Contribute to Borough and Town tasking meetings, hotspot activity and visible community outcomes.
• Work closely with Police, Registered Providers and other partner agencies.
• Maintain accurate and defensible case records in line with statutory guidance and best practice.

Skills

Communication skills

Decision making

Victim and partner engagement

Job description

About the Role

This role is Fixed Term For 2 yearsSandwell Council is extending and strengthening its borough wide Anti-Social Behaviour (ASB) Service as part of a significant investment to deliver a single front door and structured triage model.We are recruiting an ASB Officer to join a dedicated borough wide team responsible for managing ASB cases from first report through to resolution. This is an exciting opportunity to be part of a redesigned service focused on early intervention, robust enforcement where required, and improving outcomes for victims and communities.You will hold and progress a mixed caseload that includes both community/location-based ASB and personal/victim focused cases. Working in a trauma informed and victim centred way, you will ensure proportionate action is taken to reduce harm, prevent escalation, and support safer communities across the borough.

Key Responsibilities

• Complete proportionate risk assessments and develop safety and reassurance plans.
• Manage cases end to end, from intake through to closure.
• Gather evidence, take statements and seek subject representations.
• Deliver early interventions, restorative approaches and tenancy remedies.
• Prepare legal bundles and attend court where required.
• Contribute to Borough and Town tasking meetings, hotspot activity and visible community outcomes.
• Work closely with Police, Registered Providers and other partner agencies.
• Maintain accurate and defensible case records in line with statutory guidance and best practice.

What We Are Looking For

• Current or recent experience in Anti-Social Behaviour, Community Safety, Housing or Neighbourhood Management.
• Experience managing a mixed caseload from report to resolution, including risk assessment, early intervention and proportionate enforcement.
• Working knowledge of ASB legislation and statutory guidance, including safeguarding responsibilities and the Anti-social Behaviour, Crime and Policing Act 2014.
• Ability to gather evidence, take statements and prepare clear, defensible case records, including legal documentation where required.
• Strong communication and decision making skills, with the ability to engage confidently with victims, subjects, partners and Elected Members.

This is a high profile role supporting a service managing complex community harm, safeguarding risk and statutory responsibilities. The successful candidate will be analytical, accountable and confident in driving continuous improvement while delivering excellent outcomes for residents.

Important Information

*Previous applicants need not apply*

For an Informal Discussion

Deborah Huxton – [e-mail]
Wendy Sims – [e-mail]

Sandwell Council is committed to creating a diverse and inclusive workforce and welcomes applications from all sections of the community. We are committed to safeguarding and promoting the welfare of children, young people and adults at risk and expect all employees to share this commitment

#WeAreSandwell