Art Gallery Visitor Experience Host

Bath & North East Somerset Council; Bath; On-site; GBP 18,000 - 24,000; Full time

Job summary

The Victoria Art Gallery, part of Bath & North East Somerset Council, is hiring Visitor Experience Hosts to join the Front of House team. You will warmly welcome visitors, provide excellent service, and help create memorable gallery experiences.

Duties include admissions, ticket sales, tills, and retail support within a historic setting. The role emphasizes customer care, teamwork, and a passion for art and culture, with full training and a uniform provided.

Qualifications

• Good general education and strong customer care skills.
• Experience operating tills and handling customer transactions.
• Friendly, approachable manner with a genuine enthusiasm for visitor experiences.
• Interest in art, culture or local history is beneficial.

Responsibilities

• Manage visitor admissions and sell tickets at the front of house.
• Operate tills and handle customer transactions accurately.
• Provide a tailored retail service and active selling techniques.
• Maintain presentation of merchandise, restock and keep displays attractive.
• Ensure visitors have a warm welcome and memorable gallery experiences.

Skills

Customer service

Till operation

Communication skills

Teamwork

Education

Good general education

Tools

Cash register / tills

Job description

The Victoria Art Gallery, part of Bath & North East Somerset Council, is hiring Visitor Experience Hosts to join the Front of House team. You will warmly welcome visitors, provide excellent service, and help create memorable gallery experiences.

Duties include admissions, ticket sales, tills, and retail support within a historic setting. The role emphasizes customer care, teamwork, and a passion for art and culture, with full training and a uniform provided.