Arrears Recovery Assistant - 12-Month Fixed-Term

Jigsaw Homes Group; Ashton-under-Lyne; Presencial; GBP 24.000 - 32.000; Tempo integral

Benefícios oferecidos por esta vaga

Holiday entitlement 24–29 days

Bank holidays + 3 concessionary days

Buy/sell up to 5 days leave

On-site gym

Resumo da vaga

Jigsaw Homes Group is one of the largest housing groups in England, delivering quality, low-cost housing and supporting residents in thriving communities. The Finance & Revenues team seeks an Assistant Arrears Recovery Officer to support Income Recovery Officers and handle day-to-day arrears activities and admin duties.

This fixed-term role (12 months) offers an engaging, customer-focused workload with records management, telephone liaison and cross-team collaboration, contributing to a high

Qualificações

• Day-to-day arrears collection activities
• Maintaining accurate and up-to-date records
• Liaising with internal teams and external stakeholders
• Building effective working relationships
• Customer-focused and well-organised

Responsabilidades

• Maintaining accurate and up-to-date records
• Making and receiving telephone calls
• Liaising with internal teams and external stakeholders
• Building effective working relationships
• Delivering a high standard of service

Conhecimentos

Telephone calls

Record keeping

Customer service

Liaison

Descrição da vaga

Jigsaw Homes Group is one of the largest housing groups in England, delivering quality, low-cost housing and supporting residents in thriving communities. The Finance & Revenues team seeks an Assistant Arrears Recovery Officer to support Income Recovery Officers and handle day-to-day arrears activities and admin duties.

This fixed-term role (12 months) offers an engaging, customer-focused workload with records management, telephone liaison and cross-team collaboration, contributing to a high