Area Operations Manager

Allscreens Nationwide Ltd

Pembroke

On-site

GBP 47,000 - 63,000

Full time

11 days ago

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Benefits offered by this job

Pension

25 days holiday

Life assurance

Health plan

Professional fees paid

Job summary

Landmarc is seeking an Area Operations Manager to lead operations across Castlemartin and surrounding sites. You will oversee a team of 75 employees and six direct reports, ensuring high standards of facilities management, safety, and stakeholder engagement.

You will balance day-to-day service delivery with strategic goals, drive continuous improvement, and foster employee development and wellbeing within a regulated environment.

Qualifications

Proven experience leading large teams in a fast-paced operational environment.
Experience managing operations across multiple sites.
Strong people management and coaching skills.
Good commercial awareness and ability to monitor performance against KPIs.

Responsibilities

Lead, motivate and develop a team of 75 employees across multiple locations.
Build a positive and inclusive culture with empowered colleagues.
Coach managers to strengthen leadership and drive accountability.
Drive performance through effective planning, resource allocation and budgeting.
Ensure safe, compliant and efficient delivery of facilities management services.
Oversee both hard and soft FM service provision and high standards.
Manage budgets, KPIs and service delivery targets.
Support recruitment, succession planning and talent development.
Build strong relationships with customers and stakeholders.
Identify opportunities for continuous improvement and lead change initiatives.
Ensure all contractual, statutory and health and safety requirements are met.

Skills

Leadership

People management

Stakeholder influence

Budget management

KPI delivery

Strategic planning

Change management

Communication

Safety knowledge

Job description

Salary

£55,179.61 per annum + £600 per month car allowance

Area of Responsibility

Castlemartin, Pembrey, Templeton, Manorbier and Penally

Working Pattern

Monday to Friday, 08:00 - 16:30, with participation in an on-call rota as required.

Location Requirement

This is a site-based role, with an expectation to be on site five days per week.

Lead People. Drive Performance. Shape Culture.

Landmarc Support Services are recruiting an Area Operations Manager to lead operations across Castlemartin and surrounding sites. This high-profile leadership role oversees a team of 75 employees, including six direct reports, across a complex multi-site operation delivering Facilities Management and rural estate services.

The Role

As Area Operations Manager, you will provide leadership and direction to managers and frontline colleagues, ensuring operational objectives are achieved while maintaining a strong focus on employee engagement, development and wellbeing.

You will balance the day-to-day demands of service delivery with longer-term strategic goals, driving continuous improvement and building strong relationships with customers and stakeholders.

Key Responsibilities

Lead, motivate and develop a team of 75 employees across multiple operational locations.
Build a positive, inclusive and high-performing culture where colleagues feel empowered to succeed.
Coach and support managers to strengthen leadership capability and drive accountability.
Drive operational performance through effective people management, planning and resource allocation.
Ensure the safe, compliant and efficient delivery of Facilities Management services.
Oversee both hard and soft FM service provision, ensuring high standards are maintained.
Manage budgets, performance measures, KPIs and service delivery targets.
Support recruitment, succession planning and talent development activities.
Build and maintain strong relationships with customers, stakeholders and colleagues.
Identify opportunities for continuous improvement and lead operational change initiatives.
Ensure all contractual, statutory and health and safety requirements are met.
Act as deputy for the Regional Operations Manager when required.

About You

We're looking for a passionate and credible leader who enjoys developing people and achieving results through others.

You'll be an excellent communicator, comfortable influencing stakeholders at all levels, and able to balance operational priorities with the needs of your team.

What You'll Bring

Proven experience leading large teams in a fast-paced operational environment.
A strong track record of managing through managers and developing high-performing teams.
Excellent people management skills, including coaching, performance management and employee engagement.
Good knowledge of both hard and soft Facilities Management services.
Experience managing operations across multiple sites or locations.
Strong commercial awareness, including budget management and performance monitoring.
Experience delivering against KPIs, service levels and operational objectives.
A collaborative leadership style with the ability to build trust and credibility quickly.
Strong organisational, planning and problem-solving skills.
The ability to adapt to changing priorities and lead teams through change positively.
Experience working in a highly regulated, safety-focused environment would be advantageous.

Why Join Us?

If you're a people-focused operational leader with Facilities Management experience and a passion for building successful teams, we'd love to hear from you.

About the Organisation

Landmarc provides the essential support services that enable Armed Forces to train for frontline operations across the UK Defence Training Estate. We maintain safe, sustainable infrastructure, operate training areas and ranges, and deliver major projects that enhance vital military training assets. Our vision is simple: to provide the best possible training experience for our Armed Forces.

What You'll Get

At Landmarc, we don't just offer a job, we offer a package that supports your wellbeing, your family and your future. Here are the highlights: