Area Operations Leader: Safety, Productivity & Quality

Amazon.com, Inc; St Helens; On-site; GBP 42,000 - 64,000; Full time

Job summary

Amazon.com, Inc. is seeking an Area Manager to ensure smooth site operations and meet customer demand at a UK site. You will lead a team to uphold safety, quality, and productivity while driving process improvements across the network.

You will work on shift patterns, focusing on safety culture, quality, and performance standards. The role includes team management, daily operations, and wide-scale contingency tasks, acting as a mentor to new managers.

Qualifications

• Bachelor's or Master's degree in business, data science, public administration, finance, engineering, HR or related field.
• Experience in people management.
• Experience influencing senior leaders/stakeholders.
• Experience using data to influence business decisions.
• Experience in Business English skills, both verbal and written.

Responsibilities

• Create, oversee, and drive a culture of safety and wellbeing.
• Analyse and implement changes to keep quality and productivity at a high level.
• Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within area of responsibility.
• Analyse shift performance against relevant business objectives and implement actions to improve operational excellence.
• Collaborate with management-level colleagues to standardise shift practices.

Skills

People management

Stakeholder influence

Data-driven decisions

Business English

Problem-solving

Education

Bachelor's or Master's degree

Job description

Amazon.com, Inc. is seeking an Area Manager to ensure smooth site operations and meet customer demand at a UK site. You will lead a team to uphold safety, quality, and productivity while driving process improvements across the network.

You will work on shift patterns, focusing on safety culture, quality, and performance standards. The role includes team management, daily operations, and wide-scale contingency tasks, acting as a mentor to new managers.