Area Operations Lead – Safety & Efficiency

Amazon Inc.; Thurrock; On-site; GBP 32,000 - 52,000; Full time

Job summary

Amazon UK Services Ltd. is seeking a site/shift manager to lead teams, uphold safety and quality standards, and drive productivity improvements across shifts. The role focuses on mentoring new managers, standardising practices, and delivering operational excellence within the Amazon Logistics network.

You will work with a diverse team, overseeing both indoor and road operations, and collaborate with senior stakeholders to optimize performance and customer experience.

Qualifications

• Experience leading teams and managing performance.
• Ability to influence business decisions using data or anecdotal evidence.
• Strong verbal and written English skills.
• A degree is required.

Responsibilities

• Create, oversee, and drive a culture of safety and wellbeing.
• Analyse and implement changes to keep quality and productivity high.
• Oversee projects to streamline processes and increase service quality.
• Analyse shift performance and implement actions to improve operational excellence.
• Collaborate with management to standardise shift practices.

Skills

People management

Stakeholder communication

Data-driven decision making

English proficiency

Education

University degree

Tools

MS Office

Job description

Amazon UK Services Ltd. is seeking a site/shift manager to lead teams, uphold safety and quality standards, and drive productivity improvements across shifts. The role focuses on mentoring new managers, standardising practices, and delivering operational excellence within the Amazon Logistics network.

You will work with a diverse team, overseeing both indoor and road operations, and collaborate with senior stakeholders to optimize performance and customer experience.