Regional Manager

Community Integrated Care; Liverpool; Hybrid; GBP 46,000 - 50,000; Full time

Benefits offered by this job

Hybrid working

4-day week option

Car allowance (£5,000)

Pension scheme

DBS / PVG paid

Wellbeing support

Job summary

Community Integrated Care is recruiting for a Regional Manager to lead 6 Service Leaders across Liverpool and Chester, reporting to Head Of Operations. The role offers a 37.5 hour week, option for 4-day weeks, and a hybrid working pattern between home, Widnes/Wavertree offices and service sites.

You will drive quality, compliance and financial performance. You'll manage budgets, develop staff, build partnerships with commissioners and families, and contribute to the charity's Best Lives Possible

Qualifications

• Strong background in health and social care.
• Proven multi-site operational management experience.
• Experience leading Service Leaders.
• Strong knowledge of CQC regulations and safeguarding.
• Experience managing budgets, occupancy and growth.
• Proven ability to improve KPI performance and audits.

Responsibilities

• Lead and oversee multiple services within a region.
• Drive high-quality, person-centred support.
• Drive continuous improvement and operational excellence.
• Support service managers to meet performance targets.
• Build and develop high-performing leadership teams.
• Represent the charity with commissioners and partners.

Skills

Health & Social Care background

Multi-site operational management

Service Leader leadership

CQC regulations understanding

Budget management

Stakeholder management

KPI & audit improvement

Job description

The opportunity and what makes Community Integrated Care a great place to work

Are you a strong leader and looking for your next new challenge?

Are you passionate about delivering exceptional care and truly making a difference?

We are recruiting for a Regional Manager within the Liverpool area, this is an exciting opportunity for an aspiring individual to develop into their first Regional Manager position or an experienced Regional Manager to develop further in an award-winning charity. You will receive a bespoke development plan, guidance and support to help you grow into the role.

Benefits & USP’s:

• Salary of £46292 - £50106 per year plus £5000 car allowance
• Hybrid Working: Blend of home, office (Widnes or Wavertree), and service-based work.
• Flexible Hours: Choose a 4-day week or spread your hours over 5 days
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all its profits right back into the people we support, our workforce and our local communities
• Managed by supportive senior leaders
• 25 Days annual leave plus statutory bank holidays (for full time, part time is worked out on a pro-rata basis)
• Holiday Buy & Sell Scheme
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
  
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988 and we were one of the pioneers of the ‘Care in the Community’ agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Since then, we’ve remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

We have a proud history of breaking boundaries and are always looking for new ways to make a positive difference through bold ideas, innovative projects and impactful partnerships.

Who you’ll be supporting & more about the role:

Working closely with the Head Of Operations, you will be the registered manager for their geographical patch and provide leadership to 6 Service Leaders who have responsibility for 18 Services across Liverpool and Chester

Shift Requirement: Choose a 4-day week or spread your hours over 5 days

Contract: Full Time Perm - 37.5 hours per week

UK Driving License Required? Essential, Travel will be required

What You'll Be Doing

• Lead and oversee multiple services within a region.
• Ensure services deliver high-quality, person-centred support.
• Drive continuous improvement and operational excellence.
• Support service managers to achieve performance targets.

People Management

• Manage, coach and develop Service Managers and leadership teams.
• Build high-performing, engaged teams.
• Support succession planning, recruitment and retention initiatives.
• Promote Community Integrated Care's values and culture.

Quality & Compliance

• Ensure services meet CQC, regulatory and organisational standards.
• Monitor service quality, safeguarding and health & safety.
• Implement policies, procedures and best practice across services.
• Lead improvement plans following audits and inspections.

Financial Management

• Hold responsibility for regional budgets and financial performance.
• Ensure services operate efficiently and sustainably.
• Manage occupancy, staffing costs and resource utilisation.
• Deliver agreed financial targets and value for money.

Stakeholder Management

• Build strong relationships with commissioners, local authorities, families and community partners.
• Represent Community Integrated Care externally.
• Develop partnerships that enhance outcomes for people supported.

Strategic Responsibilities

• Support regional growth and business development opportunities.
• Contribute to the charity's vision of delivering the "Best Lives Possible".
• Drive innovation and positive change across services.
• Ensure services align with organisational strategy and objectives..

About you:

What We're Looking For

• Strong Health & Social Care background (adult social care, supported living)
• Proven multi-site operational management experience.
• Experience leading Service Leader
• Strong understanding of CQC regulations, compliance, safeguarding, and quality standards.
• Responsibility for budgets, occupancy/growth, and operational performance.
• Demonstrable experience improving KPI performance, audit outcomes, and service quality.
• Excellent stakeholder management skills, including working with local authorities, commissioners, and families.

Have questions about the role?

Reach out to our Recruitment Specialist, Rachel Mortimer, at [e-mail]

Need adjustments during the process? Email [e-mail].

We’re proud to be an Equal Opportunities and Disability Confident employer.