Area Manager (North Area) part-time

Cruse Scotland limited; Aberdeen City; Hybrid; GBP 17,000 - 29,000; Part time

Benefits offered by this job

Pension with 6% employer contribution

Job summary

Cruse Scotland North Area seeks an experienced manager to oversee daily operations across Grampian, Highlands and Islands. The role requires leading volunteers, coordinating with staff and partners, and ensuring quality support for bereaved people.

The position offers 21 hours weekly, with hybrid working and a minimum one day in the Aberdeen office. Travel within Scotland is occasionally required; closing date 12 October 2026.

Qualifications

• Excellent interpersonal and organisational skills are essential.
• Strong communication abilities are required to handle a wide range of enquiries.
• Experience in volunteer management would be advantageous.

Responsibilities

• Oversee day-to-day management of Cruse Scotland North Area incl. Grampian, Highlands and Islands.
• Provide volunteer managerial support and maintain relationships with staff, volunteers and funders.
• Travel across Moray, Highlands and other locations in Scotland as needed; minimum one day per week in Aberdeen office.

Skills

Interpersonal skills

Organisational skills

Communication skills

Volunteer management experience

Job description

An exciting opportunity has arisen for a dynamic and experienced manager to oversee the day-to-day management of Cruse Scotland North Area, this includes our teams in Grampian, Highlands and Islands.

Hours: 21 hrs per week. Hours can be worked across 3,4 or 5 days

Salary: £17,160 (£28,600 FTE) per annum plus 6% employer's contribution to pension.

Base: Perth / Fife / Home-based

A minimum presence in the Aberdeen office required 1 day per week, approx.Occasional travel required across Moray and Highlands and elsewhere in Scotland for staff training days.

Closing date for applications: Monday 12 October 2026

Role:

An exciting opportunity has arisen for a dynamic and experienced manager to oversee the day-to-day management of Cruse Scotland North Area, this includes our teams in Grampian, Highlands and Islands.

Candidates are required to have excellent interpersonal and organisational skills to provide volunteer managerial support, which is often provided from a distance.

Excellent communication skills are essential as the postholder is required to respond effectively to a wide range of enquiries which include bereaved people. You will be required to establish effective working relationships with a range of Cruse Scotland volunteers and staff, as well as funders and partnership organisations. Experience in volunteer management would be advantageous.

Due to the geographical spread of the role, from time to time the postholder will be required to travel to each of the service bases within North Area; and to other locations within Scotland for meetings and training.

The role is hybrid with a minimum of one day a week in our office at Rose Street, Aberdeen including management of the area co-ordinator (staff).

About Cruse Scotland:

We are Scotland’s leading bereavement charity, providing bereavement support to anyone in Scotland who needs us. Bereavement is often one of the toughest experiences that people will face in their lifetime and for some it can be truly debilitating and completely overwhelming.

The range of support we offer includes our helpline, instant web-based support, individual and group counselling support, children and young people’s services, training to workplaces and more. See our website crusescotland.org.uk for more information.

The most remarkable thing about Cruse Scotland is the fact that our client services are delivered purely by a volunteer workforce - who are all trained to professional standards. It’s fair to say that their motivation and commitment is contagious, and as such, we value their contributions highly.

Our volunteer workforce of 250 people is located in communities across Scotland and are supported by a small but mighty staff team of 18, the majority of whom are employed part time.

The staff team comprise a mix of roles and talents and share a similar passion for the work of Cruse Scotland. The staff team connects fortnightly to ensure a real sense of community and good relationships across the team.

Feedback from our staff satisfaction survey included:

“I haven't been here long, but I can confidently say Cruse Scotland is one of the best organisations I have worked for, both from work and flexibility and overall organisation support from all staff and management”

“I find Cruse Scotland to be a very inclusive organisation with a great ethos, responsive to staff and volunteers.”