Family Support & Bereavement Services Manager

St Andrew's Hospice; Grimsby; On-site; GBP 45,000 - 65,000; Full time

Job summary

St Andrews Hospice is seeking an experienced manager to lead the Family Support, Spiritual Care and Bereavement Service teams in North East Lincolnshire and surrounding catchment areas. You will oversee emotional, practical, social, spiritual, and bereavement support for patients, families and carers, ensuring high-quality, person-centred care.

The role requires a postgraduate qualification and ongoing registration/accreditation with the relevant professional body, with a focus on service

Qualifications

• Postgraduate qualification in Social Work, Counselling, Chaplaincy, Health & Social Care, or other relevant discipline.
• Professional registration/accreditation with the corresponding body.

Responsibilities

• Direct and coordinate the Family Support, Spiritual Care and Bereavement Service teams.
• Support staff, volunteers and students to deliver emotional, practical, social, spiritual, and bereavement support.
• Hold a caseload relevant to qualification and expertise.
• Develop and coordinate services to meet diverse client needs.
• Ensure high-quality, compassionate and person-centred care for patients, families and those affected by bereavement.

Skills

Leadership

People management

Coordination

Education

Postgraduate qualification in Social Work or equivalent

Job description

The successful candidate will be responsible for the operational management, development and coordination of the Family Support, Spiritual Care and Bereavement Service teams. They will support staff, volunteers and students to deliver effective emotional, practical, social, spiritual care, and bereavement support. The role will ensure the delivery of high-quality, compassionate and person-centred support for patients, families, carers and those affected by bereavement. The post holder will also be expected to hold a caseload relevant to qualification and expertise.

You will require a post graduate qualification in Social Work, Counselling, Chaplaincy, Health & Social Care, or other relevant discipline and be registered/ accredited with the appropriate professional body., Our Family Support & Bereavement Service provides specialist and therapeutic counselling to children, young people and adults, who have been bereaved through a death by any means, using individual, group and family techniques as appropriate. This service is continually growing and trying innovative ways to meet the needs of a diverse group of individuals.

As the manager of this service, we are looking for an individual who has experience in developing and coordinating services and who is passionate about delivering high quality to support to people at their most vulnerable.

As one of the local leading providers of palliative and end of life care, St Andrews Hospice is a highly successful and forward-thinking charity, offering both adult and childrens services. With an excellent reputation both in the local community and beyond, we reach over 800 patients and their families in North East Lincolnshire and our wider catchment area of Lincolnshire, Hull and East Yorkshire for our childrens services.

Working for St Andrews Hospice offers a very rewarding career with a fantastic team, with 184 Hospice staff, a large well-equipped Hospice site and 21 charity shops working together to ensure that patients and their families have the best possible experience and receive the highest quality of care.