AR Collections Analyst – Property & Asset Mgmt

Jones Lang LaSalle Incorporated; United Kingdom; Remote; GBP 26,000 - 38,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking an Accounts Receivable Analyst to join the Property & Asset Management team in Norwich. The role focuses on proactive collections, occupier relationships and accurate reporting, with KPI-driven cash management and collaboration with treasury.

The ideal candidate will have GCSEs, basic accounting knowledge and strong Excel skills, plus experience in AR and property management.

Qualifications

• GCSE level education required (Maths and English).
• Basic accounting knowledge and understanding of financial principles.
• Strong Excel proficiency (pivot tables, VLOOKUP).
• Excellent communication and interpersonal skills.
• Ability to work independently under pressure while meeting deadlines.
• Strong organizational skills with attention to detail.

Responsibilities

• Collections Management: Proactively collect outstanding charges from occupiers using professional telephone techniques and relationship-building skills.
• Stakeholder Relations: Own occupier relationships from a collections perspective and maintain strong client partnerships across designated portfolios.
• Performance Monitoring: Track payment activities, prioritize collections from challenging accounts, and implement strategic recovery plans.
• Reporting & Analysis: Generate accurate arrears reports, provide management information, and deliver insightful commentary to internal and external stakeholders.
• Cash Management: Collaborate with treasury and AR teams to achieve KPI targets while minimizing unallocated cash through systematic reconciliation.
• Process Improvement: Support change initiatives and performance enhancement projects to elevate client and occupier experience.

Skills

Excel proficiency

Strong communication

Independent under pressure

Attention to detail

Organizational skills

Accounts receivable experience

Basic accounting knowledge

Property management knowledge

Education

GCSE level education (Maths and English) or equivalent

Job description

Jones Lang LaSalle Incorporated is seeking an Accounts Receivable Analyst to join the Property & Asset Management team in Norwich. The role focuses on proactive collections, occupier relationships and accurate reporting, with KPI-driven cash management and collaboration with treasury.

The ideal candidate will have GCSEs, basic accounting knowledge and strong Excel skills, plus experience in AR and property management.