Property & Asset Management AR Specialist

JLL; Norwich; On-site; GBP 26,000 - 32,000; Full time

Job summary

JLL Norwich is seeking an Accounts Receivable Analyst to join the Property & Asset Management team. The role focuses on collecting charges from tenants, preparing arrears reports, and maintaining accurate accounts with strong collaboration across treasury and portfolio managers.

The successful candidate will have basic accounting knowledge, good Excel skills, and the ability to work under pressure in a fast-paced environment.

Qualifications

• Basic accounting knowledge is required.
• Knowledge of service charges is an advantage.
• GCSE Maths and English are required.

Responsibilities

• Collect outstanding charges from tenants and provide arrears reports.
• Provide arrears statistics and monthly/quarterly client reports.
• Chase tenants by phone, email or letter to recover sums and achieve targets.
• Update tenant contacts on system and liaise with treasury on funds allocations.
• Instruct enforcement agents or solicitors as needed.
• Reconcile tenant accounts and resolve queries.

Skills

Basic accounting

Service charges knowledge

Excel

Interpersonal skills

Work under pressure

Communication skills

Prioritisation

Detail oriented

Deadline driven

Education

GCSE Maths and English

Tools

PivotTables

VLOOKUP

Job description

JLL Norwich is seeking an Accounts Receivable Analyst to join the Property & Asset Management team. The role focuses on collecting charges from tenants, preparing arrears reports, and maintaining accurate accounts with strong collaboration across treasury and portfolio managers.

The successful candidate will have basic accounting knowledge, good Excel skills, and the ability to work under pressure in a fast-paced environment.