Apprenticeship Success Coach

Colchester Institute; City Of London; On-site; GBP 28,000 - 34,000; Full time

Job summary

Colchester Institute is seeking a dedicated role to support apprentices and employers through the entire apprenticeship journey. You will manage sign-ups, provide guidance, and handle essential admin while collaborating with delivery teams to ensure high-quality learning experiences.

Regular progress reviews will help identify learners needing extra support and enable targeted action plans for at-risk apprentices.

Qualifications

• Experience in training, mentoring, or supporting apprentices or team members
• Evidence of liaising with internal and external stakeholders
• Proficiency in digital systems like Smart Assessor and MS Office
• Education to level 3 or above or a professional qualification in relevant subject

Responsibilities

• Support apprentices and employers at every stage of the apprenticeship journey
• Manage sign-ups, guidance, and key admin efficiently
• Work closely with delivery teams to maintain top-tier learning experiences
• Track apprentice progress through regular reviews and key milestones
• Identify learners needing extra support and connect them to resources
• Develop action plans for apprentices at risk
• Champion safeguarding, equality, and health & safety in all interactions
• Guide apprentices through Functional Skills and End Point Assessment prep
• Keep systems like Smart Assessor accurate and fully updated
• Drive quality, recruitment, and employer engagement efforts
• Stay sharp through ongoing training, events, and CPD

Skills

Mentoring

Stakeholder liaison

Digital systems proficiency

Education

Level 3 or above

Professional qualification in relevant subject

Tools

Smart Assessor

Microsoft Office

Job description

Colchester Institute is seeking a dedicated role to support apprentices and employers through the entire apprenticeship journey. You will manage sign-ups, provide guidance, and handle essential admin while collaborating with delivery teams to ensure high-quality learning experiences.

Regular progress reviews will help identify learners needing extra support and enable targeted action plans for at-risk apprentices.