Apprenticeship Industry Development Coach

Colchester Institute; Chelmsford; Sur place; GBP 17 000 - 25 000; Temps partiel

Résumé du poste

Colchester Institute is recruiting an Apprenticeship Industry Development Coach - Operational Firefighter Level 3 to support Essex-based apprentices. The role involves coaching, liaising with ECFRS and college staff, and ensuring apprentices progress within required timescales.

It is field-based with regular travel across Essex. The position requires strong stakeholder engagement, firefighting experience, and solid customer service and QA.

Qualifications

• Experience liaising with stakeholders internal and external.
• Experience as a Firefighter within The Fire & Rescue Service.
• Proven customer service excellence and quality assurance.

Responsabilités

• Liaise with employer, apprentice and college staff to confirm learning requirements.
• Carry out apprenticeship sign ups and perform admin tasks.
• Liaise with delivery teams to maintain professionalism and QA.
• Conduct 10-week progress reviews with apprentices and employers.
• Promote safeguarding, equality and British values in meetings.
• Support gateway to completion and end point assessment processes.
• Keep apprentice records up to date in Learning Hub and Smart Assessor.

Connaissances

Stakeholder liaison

Customer service

Quality assurance

Firefighter experience

Formation

GCSE English & Maths (minimum)

Technical qualification level 3+

O-Level/CSE or equivalent

Description du poste

At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment.

We are seeking a Apprenticeship Industry Development Coach - Operational Firefighter Level 3 to join our team. In this role you will support the progress of apprentices in the workplace by providing coaching and guidance, while liaising closely with ECFRS and the Colchester Institute Off-the-Job Training Lead to ensure apprentices remain on track and successfully complete all requirements of their apprenticeship within the required timescales.

Job title: Apprenticeship Industry Development Coach - Operational Firefighter Level 3

Location: Essex (field-based) - regular travel across the Essex area is required. This role is not based at a Colchester Institute campus.

10 Hours per week, 52 weeks per year

Hourly Paid, Part Time

Colchester Campus

About the role

• Liaise with the employer, apprentice and college staff to ensure apprentices fully understand the learning requirements of their apprenticeship in regard to knowledge, skills and behaviours, functional skills and end point assessment
• To carry out apprenticeship sign ups, completing administration tasks and providing IAG to watch managers and new apprentices
• Liaise with Colchester Institute delivery teams to ensure high levels of professionalism and quality assurance are developed and maintained throughout the whole apprenticeship journey
• Carry out 10-week review of progress with apprentices and employers to monitor progress against key milestones and the off the job training as outlined in the apprenticeship training plan
• During all aspects of apprenticeship meetings with both the apprentice and the ECFRS personnel, seek opportunities to raise awareness of safeguarding, prevent, equality & diversity, health & safety, and British values
• Support the apprentices as they prepare for gateway to completion and end point assessment ensuring clear lines of communication between all key delivery staff involved in the apprenticeship and ECFRS
• Ensure apprentice information is kept up to date in the relevant folders including Learning Hub, Smart Assessor and any other virtual learning environments required of the apprenticeship standard

Essential Experience

• Demonstrate evidence of effectively liaising with key stakeholders internal and external to the organisation
• Actively working as a Firefighter within The Fire & Rescue Service
• Experience of a customer service role, with evidence of outstanding customer service and quality assurance

Essential Qualifications

• Minimum of Level 2 qualification in English and Mathematics GCSE 4+ or C and above / CSE Level
• 1 / O-Level C or above / Level 2 Adult Numeracy or Literacy or equivalent
• Technical qualification at level 3 or above

At Colchester Institute, we value our staff and invest in their growth. Joining us means becoming part of a vibrant community dedicated to excellence in education and training. If you are passionate about making a difference and inspiring the next generation, we would love to hear from you.

We do not engage with recruitment or search agencies unless they have been officially contracted in line with our PSL.JBRP1_UKTJ