Apprenticeship Success & Relationships Coach

onlyFE; Blackburn; On-site; GBP 21,000 - 26,000; Full time

Job summary

Training 2000 is seeking a proactive Training Advisor to join our Apprenticeship Team in Blackburn. You will support apprentices and employers throughout the journey, from enrolment through End Point Assessment, providing guidance, challenge and development opportunities.

The role focuses on building relationships, coordinating learning plans, and ensuring learners stay on track to achieve their goals and progress into careers. Strong admin and IT skills are essential.

Qualifications

• Experience in an administrative role.
• Experience delivering excellent customer service.
• Strong communication and interpersonal skills.
• Excellent organisational and record-keeping skills.
• Experience using Microsoft 365 applications (Teams, Outlook).
• Ability to manage a varied workload and work independently.

Responsibilities

• Conduct regular progress reviews with apprentices and employers, setting meaningful development targets.
• Build and maintain strong relationships with employers and support workforce development goals.
• Create and monitor learning plans and personal development plans to evidence progress and achievement.
• Support apprentice enrolment, induction and onboarding, including the set-up of OneFile e-portfolios.
• Monitor off-the-job training, attendance, performance and learner engagement.
• Work collaboratively with assessors, employers and internal teams to ensure apprentices stay on track.

Skills

Customer service

Communication

Organisational skills

Time management

Education

Level 2 Maths and English

Tools

Microsoft 365

Teams

Outlook

Job description

Training 2000 is seeking a proactive Training Advisor to join our Apprenticeship Team in Blackburn. You will support apprentices and employers throughout the journey, from enrolment through End Point Assessment, providing guidance, challenge and development opportunities.

The role focuses on building relationships, coordinating learning plans, and ensuring learners stay on track to achieve their goals and progress into careers. Strong admin and IT skills are essential.