Apprenticeship Manager

The Hyde Group; Havant; On-site; GBP 45,000 - 58,000; Full time

Benefits offered by this job

Life assurance

Flexible benefits platform

Job summary

The Hyde Group is seeking an Apprenticeship Manager in Property Services to lead a trade apprenticeship programme from recruitment and onboarding through to qualification and progression. You will combine hands‑on apprentice management with programme delivery, coaching and workforce planning, working with operational leaders, supervisors and training providers to build skills across property maintenance trades.

Travel to Hyde's offices in Rochester and London is required.

Qualifications

• Experience managing apprenticeships or early careers programmes with delivery responsibility.
• Line management experience including coaching and performance reviews.
• Understanding of property maintenance or direct labour operations and safety requirements.
• Ability to interpret performance data and translate into improvements.
• Strong communication with stakeholders and ability to manage expectations.

Responsibilities

• Deliver Property Services apprenticeships day-to-day with clear priorities.
• Line manage apprentices across three regions with regular coaching and reviews.
• Coordinate with supervisors and training providers to ensure relevant work experience and safety.
• Address attendance, conduct, capability, and welfare concerns promptly and fairly.
• Monitor progress, retention and completion, using data to improve the programme.
• Translate workforce needs into apprenticeship recruitment plans and support schools and colleges.

Skills

Apprenticeship management

Line management

Stakeholder management

Education delivery

Workforce planning

Job description

Apprenticeship Manager – Property Services

Help develop the next generation of skilled trades professionals.

Join Hyde as an Apprenticeship Manager in Property Services and lead a trade apprenticeship programme that supports apprentices from recruitment and onboarding through to qualification and career progression.

You’ll combine hands‑on apprentice management with programme delivery, coaching and workforce planning. Working with the Apprentice & Early Careers Programme Manager, operational leaders, supervisors and training providers, you’ll help build the skills Hyde needs across property maintenance trades, including plumbing, electrical, gas engineering and multi‑skilled roles.

The Apprenticeship Manager will be required to travel to Hyde's offices in Rochester and London.

A good understanding of property maintenance or direct labour operations, including trade skills and safety requirements

What you’ll be doing

• Manage the day‑to‑day delivery of Property Services apprenticeships, setting clear priorities and supporting successful qualification and progression.
• Line manage apprentices across three regions, providing regular one‑to‑ones, coaching, development objectives and performance reviews.
• Work with supervisors and training providers to ensure apprentices gain suitable work experience, technical competence and safe working practices.
• Address attendance, conduct, capability and welfare concerns promptly and fairly, escalating safeguarding and delivery risks where needed.
• Monitor participation, progress, retention and completion, using performance information and feedback to improve the programme.
• Translate workforce needs into apprenticeship recruitment plans and support attraction and selection activity with schools, colleges and community partners.

What you’ll bring

• Experience managing apprentices, early careers programmes or a comparable learning and development service, with responsibility for delivery and outcomes.
• Line management experience, including coaching, performance reviews and addressing conduct, capability or welfare concerns.
• A good understanding of property maintenance or direct labour operations, including trade skills and safety requirements.
• The ability to interpret performance information, identify risks and turn findings into practical improvements.
• Strong communication and stakeholder management skills, with the confidence to set expectations and hold managers, mentors and training providers to account.

Make an impact

This is an opportunity to connect learning with practical trade experience and help apprentices build lasting careers. Your work will support a sustainable pipeline of skilled colleagues, strengthen mentoring across Property Services and help apprentices achieve their qualifications and progress into productive roles with Hyde.

• Life assurance
• Flexible benefits platform

Diversity, inclusion and accessibility

Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision‑making, service delivery, and the way we shape our organisation.

As a Disability Confident Employer, we’re happy to provide reasonable adjustments throughout the recruitment process and in the workplace.

Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.