Apprenticeship Manager – Property Services

Bidvane; Havant; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Excellent pension

Generous holiday allowance

Life assurance

Flexible benefits platform

Career development and learning suppo

Job summary

Hyde Group's Property Services team is recruiting an Apprenticeship Manager to run its trade apprenticeship programme across plumbing, electrical, gas and multi-skilled roles, from recruitment through to qualification and progression.

This role combines line management of apprentices across three regions with coaching, workforce planning and collaboration with training providers; travel to Rochester and London is required to support delivery and safeguarding across sites.

Qualifications

• Experience managing apprentices or early careers programmes with delivery outcomes.
• Line management experience including coaching and performance reviews.
• Strong stakeholder management and communication.

Responsibilities

• Manage day-to-day delivery of Property Services apprenticeships, setting priorities and supporting qualification and progression.
• Line manage apprentices across three regions, including one-to-ones, coaching, development objectives and performance reviews.
• Work with supervisors and training providers to secure work experience, technical competence and safe working practices.
• Address attendance, conduct, capability and welfare concerns promptly and fairly, escalating safeguarding and delivery risks.
• Monitor participation, progress, retention and completion, using performance information and feedback to improve the programme.
• Turn workforce needs into apprenticeship recruitment plans and support attraction and selection with schools, colleges and community partners.

Job description

Hyde Group's Property Services team is recruiting an Apprenticeship Manager to run its trade apprenticeship programme. The post covers apprentices in plumbing, electrical, gas and multi-skilled roles, from recruitment through to qualification and progression. It combines line management of apprentices across three regions with coaching, workforce planning and work alongside training providers, with travel to Rochester and London. Fit depends on experience managing apprentices or early careers schemes and on understanding property maintenance trade work.

What the job involves

• Manage day-to-day delivery of Property Services apprenticeships, setting priorities and supporting qualification and progression
• Line manage apprentices across three regions, including one-to-ones, coaching, development objectives and performance reviews
• Work with supervisors and training providers to secure work experience, technical competence and safe working practices
• Address attendance, conduct, capability and welfare concerns promptly and fairly, escalating safeguarding and delivery risks
• Monitor participation, progress, retention and completion, using performance information and feedback to improve the programme
• Turn workforce needs into apprenticeship recruitment plans and support attraction and selection with schools, colleges and community partners

Experience

• Managing apprentices, early careers programmes or a comparable learning and development service, with responsibility for delivery and outcomes
• Line management, including coaching, performance reviews and handling conduct, capability or welfare concerns

Skills & knowledge

• Good understanding of property maintenance or direct labour operations, including trade skills and safety requirements
• Interpreting performance information, identifying risks and turning findings into practical improvements
• Strong communication and stakeholder management, with confidence to set expectations and hold managers, mentors and training providers to account

Other

• Willingness to travel to Hyde offices in Rochester and London
• Completion of an online psychometric assessment before interview

What's offered

• Excellent pension
• Generous holiday allowance
• Life assurance
• Flexible benefits platform
• Career development and learning support
• Volunteering days