Apprentice Service Advisor - Launch Your Automotive Career

Group 1 Automotive; Southend-on-Sea; Vor Ort; GBP 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

33 days annual leave

Retail discounts

Pension scheme

Volunteer day

Cycle-to-work scheme

Healthcare access

Zusammenfassung

Group 1 Automotive in Southend-on-Sea is offering an Apprentice Service Advisor position with Audi Southend. You will learn to manage bookings, assist customers, and support workshop operations while training for a professional service advisor qualification.

The role includes a mix of customer service, administration and upselling in a busy dealership environment. You will receive comprehensive training at our training centres and a dedicated mentor to guide you throughout the 18-month

Qualifikationen

• Punctual and timely with work tasks and appointments.
• Great communication and teamwork to deliver excellent customer service.
• Ability to work under pressure and meet targets.

Aufgaben

• Customer service: arrange bookings, greet customers face-to-face and on the phone.
• Administration: complete paperwork, issue invoices, process warranty claims after training.
• Collaborative teamwork with workshop and management to deliver a superb customer experience.
• Upselling: promote accessories and service plans with training provided.

Kenntnisse

Punctual

Time management

Team player

Communication skills

Target driven

Ausbildung

GCSE Maths English Science

Jobbeschreibung

Group 1 Automotive in Southend-on-Sea is offering an Apprentice Service Advisor position with Audi Southend. You will learn to manage bookings, assist customers, and support workshop operations while training for a professional service advisor qualification.

The role includes a mix of customer service, administration and upselling in a busy dealership environment. You will receive comprehensive training at our training centres and a dedicated mentor to guide you throughout the 18-month