Apprentice Service Admin: Kickstart Your Admin Career

gea; Nottingham; On-site; GBP 12,000 - 15,000; Full time

Job summary

GEA is seeking an Apprentice Service Administrator in Nottingham to kickstart a career in administration within a busy service environment. You will gain hands-on experience while working towards an apprenticeship qualification, with support from a dedicated team to help you develop new skills.

You will learn to support customer accounts, service call management, invoicing processes, engineer scheduling, and data maintenance, while collaborating with engineers and service managers to keep

Qualifications

• Willingness to learn and develop while on the apprenticeship
• Good organisational skills and attention to detail
• Strong written and verbal communication abilities

Responsibilities

• Provide administrative support to the Service Team and help ensure smooth day-to-day operations
• Support setup of new customer accounts and maintain records
• Assist with service calls, purchase orders and invoicing processes
• Help issue work orders to Field Service Engineers
• Maintain accurate records of engineer attendance, holidays and absences
• Support the preparation and distribution of engineer schedules and diaries
• Assist with preparing service reports and updating business systems
• Liaise with customers to schedule service visits and respond to enquiries
• Update maintenance logs and ensure records are kept accurate
• Support general administrative tasks and documentation
• Learn to prepare customer quotations and service-related paperwork
• Monitor and maintain data within company systems
• Collaborate with engineers, service managers and other departments to support operations

Skills

Positive attitude

Organisational skills

Communication skills

Teamwork

Proactive approach

Education

GCSEs in English and Maths

Tools

Microsoft Office

Job description

GEA is seeking an Apprentice Service Administrator in Nottingham to kickstart a career in administration within a busy service environment. You will gain hands-on experience while working towards an apprenticeship qualification, with support from a dedicated team to help you develop new skills.

You will learn to support customer accounts, service call management, invoicing processes, engineer scheduling, and data maintenance, while collaborating with engineers and service managers to keep