Service Admin Apprentice: Launch Your Operations Career

GEA Germany GmbH; Nottingham; On-site; GBP 16,000 - 20,000; Full time

Job summary

GEA Germany GmbH in Nottingham is seeking an Apprentice Service Administrator to join a busy service team and gain hands-on experience while working towards an apprenticeship qualification. You will support day-to-day operations and help deliver excellent customer service to internal and external customers.

You will assist with customer accounts, service calls, orders, schedules and reports while developing administrative and data-handling skills within a supportive team environment.

Qualifications

• GCSE English and Maths at grade 4 or equivalent.
• Proficiency in Microsoft Office applications (Outlook, Word, Excel).
• Strong communication and organisational skills.

Responsibilities

• Provide administrative support to the Service Team and ensure smooth day-to-day operations.
• Assist with setting up new customer accounts and maintaining records.
• Raise and manage service calls and issue work orders to engineers.
• Create purchase orders and support invoice processing activities.
• Prepare service reports and update business systems.
• Liaise with customers to schedule service visits and respond to enquiries.

Skills

Positive attitude

Good organisational skills

Strong communication skills

Team player

Proactive approach

Willingness to learn

Attention to detail

Education

GCSE English (grade 4)

GCSE Maths (grade 4)

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

GEA Germany GmbH in Nottingham is seeking an Apprentice Service Administrator to join a busy service team and gain hands-on experience while working towards an apprenticeship qualification. You will support day-to-day operations and help deliver excellent customer service to internal and external customers.

You will assist with customer accounts, service calls, orders, schedules and reports while developing administrative and data-handling skills within a supportive team environment.