Apprentice - Property Maintenance Ops Level 2

Sanctuary Group; Greater London; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme with employer matching

Life Assurance

Employee Volunteering

Employee Advice Service

Cycle to Work

Voluntary health plans

Employee discounts

Wellbeing support

Employee recognition scheme

Rewards platform

Employee Networks

Job summary

Sanctuary Group is offering an Apprentice – Property Maintenance Operative Level 2 in London on a 24-month fixed-term contract. The role is 40 hours per week within a supportive training framework, combining remote learning with on-site practical training.

You will work towards a Level 2 Property Maintenance Operative apprenticeship, supported by a training provider, with an emphasis on developing practical trades and customer service skills.

Qualifications

• A minimum of 2 GCSEs at Grade 4 or above (or equivalent to), including Maths and English
• Good practical and problem-solving skills
• Enjoy getting stuck into physical work
• Hold or on track to hold a full valid UK driving licence, in order to drive a company van on completion

Responsibilities

• Learn on-the-job property maintenance tasks within the Ely region.
• Develop customer service skills for the industry.

Skills

GCSEs Maths & English

Practical skills

Problem solving

Physical work

UK driving licence

Education

GCSEs Maths & English

Job description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Apprentice – Property Maintenance Operative Level 2

Fixed term contract for 24 months

London

Starting salary year 1: £ 21,964.80

40 Hours per week

Are you looking for your next step or a change in your career?

Our Apprenticeship Programme offers hands‑on experience while you work towards a recognised qualification in partnership with our trusted training provider, Grey Seal.

This role combines remote learning with on-site practical training, including working in a mobile van, giving you a great balance of theory and real-world experience.

You’ll work towards an Apprenticeship in Property Maintenance. This will lead to an Apprenticeship Standard Property Maintenance Operative – Level 2 nationally recognised qualification at the end. All of this will be supported by the team around you, ensuring you are getting the best out of your apprenticeship!

What will you do?

You will work within the team in the Ely region.This opportunity will give you a chance to earn valuable practical experience in Property Maintenance and enable you to learn the customer service skills needed to build a career in the industry.

What skills and abilities do I need to have?

We look for candidates who live and breathe our values; Ambition, Inclusion, Integrity, Quality and Sustainability - and have a willingness to learn, enthusiasm and dedication.

On top of this, practical skills we are looking for are;

• A minimum of 2 GCSEs at Grade 4 or above (or equivalent to), including Maths and English
• Good practical and problem-solving skills
• Enjoy getting stuck into physical work
• Hold or on track to hold a full valid UK driving licence, in order to drive a company van on completion

Why work for us?

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary Group’s organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with matching employer contributions from Sanctuary up to set limits
• Life Assurance
• Employee Volunteering scheme
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Employee platform to access your reward and wellbeing package online, find exclusive discounts, wellbeing resources and recognition tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

Closing Date: 20 October 2026

As part of the application process, your details will be shared with the training provider who may contact you to complete a further application. Both applications will form part of our overall application review process.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

We work closely with the Home Office in order to prevent unlawful working.

A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.