Apprentice Optical Assistant — Train to L3 & Grow in Optics

LLOYD'S REGISTER INTERNATIONAL; Chichester; On-site; GBP 15,000 - 16,000; Full time

Job summary

Vision Express in Chichester is offering an Apprentice Optical Assistant role, starting your journey in a fast-paced optical practice. This apprenticeship combines hands-on customer service with practical training to develop core skills in optics.

You will learn about frames, lenses, NHS paperwork, and pre-screening tests, with support to progress through the L3 Optical Assistant Qualification and potential future opportunities within Vision Express.

Qualifications

• Customer service and communication skills are important in assisting customers.
• Teamwork and a proactive attitude help in a busy optical practice.
• Clear communication is essential when explaining products and procedures to customers.

Responsibilities

• Greeting customers in a professional and friendly manner.
• Adjusting spectacle frames using the correct tools to ensure stability and comfort.
• Basic frame repairs.
• Ordering prescription glasses and contact lenses for customers.
• Correct completion of NHS paperwork and written records in-line with company procedures.
• Making follow up appointments for customers.
• Use a focimeter to find the prescription from spectacles.
• Communicate contact lenses suitability, features and benefits.
• Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing.
• Explaining offers and products to customers.
• Taking payments from customers.
• Being able to problem solve with basic optical concerns
• Understanding business KPI's and how they affect the practices profitability

Skills

Customer service

Teamwork

Communication

Education

L3 Optical Assistant Qualification

Tools

Focimeter

Job description

Vision Express in Chichester is offering an Apprentice Optical Assistant role, starting your journey in a fast-paced optical practice. This apprenticeship combines hands-on customer service with practical training to develop core skills in optics.

You will learn about frames, lenses, NHS paperwork, and pre-screening tests, with support to progress through the L3 Optical Assistant Qualification and potential future opportunities within Vision Express.