Apprentice Operations Assistant

THE PEOPLE EXPERIENCE HUB LIMITED; Northampton; On-site; GBP 12,000 - 15,000; Full time

Job summary

THE PEOPLE EXPERIENCE HUB LIMITED is seeking a Business Administrator apprentice to support daily office operations, implement survey workflows, and maintain data privacy. You will learn confidentiality, data handling, and client setup on our in-house platform.

The role is Monday to Friday, 9:00am–5:00pm, based in Northampton, with a one-year-six-month duration and progression opportunities within a small, inclusive team.

Qualifications

• GCSE English and Maths at grade 4 (minimum).
• Strong communication and IT skills are essential.
• Attention to detail and problem solving abilities required.

Responsibilities

• Data checking and cleansing of information.
• Setting up clients and surveys on the in-house platform.
• Monitoring query inboxes and directing issues to the right teams.

Skills

Communication

IT skills

Attention to detail

Problem solving

Team working

Education

GCSE English - 4

GCSE Maths - 4

Job description

Introduction

You will be the backbone of our daily office operations, supporting our team as they design, deploy, and analyse workplace surveys. You will learn how to maintain absolute confidentiality and protect data privacy. This is the perfect role for someone who is organised, trustworthy, and eager to build a career in data-driven administration.

About the Employer

This small and highly successful inclusive friendly team work with organisations to design, run, and analyse employee surveys to measure workplace culture, engagement, wellbeing, and performance.

What You'll Do

• Data checking and cleansing
• Setting up clients and surveys on our in-house platform
• Monitoring query inboxes and directing or to appropriate teams or solving problems directly
• Covering of colleagues when appropriate

Training Outcome

Clear progression opportunities, promote from within, ongoing development.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Problem solving skills
• Team working

Qualifications

• Essential - GCSE - English - 4
• Essential - GCSE - Maths - 4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday, 9.00am to 5.00pm.

Expected Duration: 1 Year 6 Months

Training Provider: NORTHAMPTON COLLEGE