Admin Apprentice

PARAGON ELEVATORS LIMITED; Hull and East Yorkshire; On-site; GBP 12,000 - 16,000; Full time

Job summary

Paragon Elevators is looking for a friendly, enthusiastic Admin Apprentice to join our team in Hull. You’ll work in a varied role, from booking meetings and handling telephone calls to updating spreadsheets and supporting engineers.

This apprenticeship offers hands-on training with potential for permanent employment and progression onto higher-level qualifications. You’ll develop organisation, IT, and communication skills in a supportive, family‑style environment.

Qualifications

• Essential GCSEs: English and Maths at grade 4 or above.
• Strong communication, IT, and organisational abilities.
• Attention to detail and customer-focused mindset.

Responsibilities

• Answer incoming and transfer calls.
• Raise job tasks and purchase orders.
• Update spreadsheets and keep records accurate.
• Link engineers’ worksheets to the CRM.
• File paperwork and prepare documents for engineers.
• Liaise with engineers, subcontractors and customers.
• Assist accounts with admin tasks.
• Book meetings and support general office admin.
• Use social media and help with day-to-day communications.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Administrative skills

Team working

Initiative

Education

GCSE English - grade 4

GCSE Maths - grade 4

Job description

Introduction

Paragon Elevators is looking for a friendly, enthusiastic, and organised Admin Apprentice! You will be in a varied and exciting role that means no two days are ever the same. Whether that’s booking meetings, using social media, or answering telephone calls.

About the Employer

Paragon Elevators is a company specialising in the installation, maintenance, and repair of passenger lifts, goods lifts, and DDA platform lifts. They also provide escalator services, plumbing, and facilities management. At Paragon Elevators, you’ll be joining a business that’s continuing to grow while maintaining a friendly, family-focused culture where everyone is valued.

What You’ll Do

• Answering and transferring incoming telephone calls
• Raising job tasks and purchase orders
• Updating spreadsheets and maintaining accurate records
• Linking engineers’ worksheets to the company CRM system
• Filing paperwork and preparing documents for engineers
• Liaising with engineers, subcontractors and customers
• Assisting the accounts department with administrative tasks
• Booking meetings and supporting general office administration
• Using social media and assisting with day-to-day office communications

Training Outcome

This Apprenticeship offers an excellent opportunity to develop valuable skills, knowledge, and workplace experience. Upon successful completion, there may be opportunities for permanent employment, career progression within the company, or progression onto higher-level qualifications or further education.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Team working
• Initiative

Qualifications

• Essential - GCSE - English - 4
• Essential - GCSE - Maths - 4

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday8:30am- 4:30pm

Expected Duration: 1 Year 6 Months

Training Provider: HULL BUSINESS TRAINING CENTRE LIMITED