Apprentice IT Technician: Regional School IT Support

TKAT; Debden; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

CPD & Training opportunities

Leadership coaching & mentoring

Funded development training

Headspace mindfulness app

Eight-week mindfulness programme

Cycle to Work scheme

Generous pension contributions

Supportive culture

Job summary

TKAT is seeking an Apprentice IT Technician to join our regional IT team, based at Debden Park High School in the Essex region. The role supports school networks, handles tickets, and assists with projects under the regional IT manager.

You will travel between sites, hold a full UK driving licence, and participate in the Information Communications Technician Level 3 apprenticeship for 17–19 months, with eligibility criteria clearly defined in the attachments.

Qualifications

• Experience administering networks, reviewing logs, backups and general updates.
• Ability to communicate clearly with non-technical staff.
• Willingness to travel between TKAT sites and work as part of a regional IT team.

Responsibilities

• Assist in monitoring the service desk for IT issues and reviewing tickets.
• Follow TKAT policies and compliance requirements.
• Support IT strategy with feedback to the IT Manager and wider team.
• Escalate data/cyber security breaches to the Head of IT.
• Collaborate with central IT for Google environment support and other systems.
• Assist project management of changes across sites and liaise with contractors.
• Identify patterns in requests to trigger training or system changes.

Job description

TKAT is seeking an Apprentice IT Technician to join our regional IT team, based at Debden Park High School in the Essex region. The role supports school networks, handles tickets, and assists with projects under the regional IT manager.

You will travel between sites, hold a full UK driving licence, and participate in the Information Communications Technician Level 3 apprenticeship for 17–19 months, with eligibility criteria clearly defined in the attachments.