Apprentice Customer Service Representative

Getting In Limited; Colchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a dynamic team as an Apprentice Customer Service Representative at a leading fuel supplier. This role offers a unique opportunity to develop essential customer service skills while engaging with clients and processing sales orders. You'll be responsible for converting leads into sales, upselling products, and providing stellar support to retailers. The apprenticeship program ensures you receive top-notch training, including a recognized qualification. If you're eager to kickstart your career in customer service and thrive in a fast-paced environment, this position is perfect for you. Don't miss out on this exciting opportunity to grow and succeed!

Qualifications

• Strong communication and customer care skills are essential.
• Attention to detail and organisational skills are required.

Responsibilities

• Process new sales orders and assist the invoice team.
• Engage with consumers and provide excellent customer service.

Skills

Communication skills

Customer care skills

IT skills

Attention to detail

Organisational skills

Problem-solving skills

Administrative skills

Team working

Initiative

Education

Customer Service Assistant Level 2 Apprenticeship Standard qualification

Job description

What do you want to search? Keyword Apprenticeship Type Location

Apprentice Customer Service Representative

Apply From: 24/02/2025

Learning Provider

Delivered by WOODSPEEN TRAINING LIMITED

Employer

Xpress Fuels

Vacancy Description

Key Responsibilities of the role include:

• Customer service admin; processing new sales orders, collections
• Assist the invoice team
• Receive inbound sales leads and convert into sales
• Make outbound calls to produce new business sales leads
• Upsell additional products and services to existing customers
• Assist with office housekeeping and admin projects
• Offer excellent customer service to our retailers via email and telephone
• Engage with consumers who are looking for product information

Key Details

Vacancy Title

Apprentice Customer Service Representative

Employer Description

Xpress Fuel are one of the largest independent fuel suppliers, providing fuel cards and bulk fuel deliveries across the UK within a 24 – 48 hour turn around. We offer same day emergency deliveries, anytime, anywhere.

Vacancy Location

TINTAGEL HOUSE LONDON ROAD COLCHESTER CO5 9BP

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000305174

Key Dates

Apply From

24/02/2025

Closing Date For Applications

2025-03-09 23:59:59

Interview Begin From

Possible Start Date

2025-03-10 00:00:00

Training

Training to be Provided

• Customer Service Assistant Level 2 Apprenticeship Standard qualification
• End-Point Assessment (EPA)
• In-house training

Learning Provider

WOODSPEEN TRAINING LIMITED

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Logical, Team working, Creative, Initiative, Non-judgemental, Patience.

Apply Now